None of us want to be at risk when we’re on the road, that’s why Suncorp Car Insurance helps protect you and your car if an unexpected accident happens while driving.
Depending on your needs, you can enjoy the options of choosing cover for collision, theft and more. Suncorp Insurance offers different levels of car insurance – from basic Third Party to Comprehensive Insurance.
Easy claims process
1. Have your details ready
We’ll need your policy number and details of the event.
2. Lodge a claim 24/7
Repairs may be booked in instantly. If we need more information we’ll contact you within 2 business days.
We will assist you in arranging the best assessment and repair process for your vehicle.
4. Track your claim
Track the progress of your claim online at any time.
5. Finalise your claim
We’ll let you know once your car is ready to be collect or organise a payout if possible.
Worried about minor damage to your car?
We’ve teamed up with Schmick to offer convenient repairs for a range of minor cosmetic dents, scratches and scuffs through their SELECT membership.
Available in Brisbane metro for cars up to 8 years of age
Schmick Car Care Club Pty Ltd ABN 77 139 891 679 (Schmick)is a third party independent of us. Schmick has a referral relationship with Platform CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC and its related entities do not sponsor, endorse, approve of, or assist with Schmick’s products or services. If you proceed with a Schmick SELECT membership, PC will receive a referral fee.
Suncorp Car Insurance provides drivers across the country with insurance that helps to keep them and their cars protected no matter where they go on the road.
Suncorp Insurance has a long history of providing insurance to Australians and continues this legacy, now with Car Insurance. Through its years of growth and change, a lot has stayed consistent through Suncorp Insurance –a dedication to service and trusted reputation are just two.
Awarded Canstar's 2018 Innovation Excellence for making car insurance claims dramatically quicker, simpler and less stressful.
More than 500,000 cars insured across Australia
24/7 support and claims service
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Frequently Asked Questions
Suncorp Car Insurance is designed to provide you with flexibility to tailor your car cover to best suit your current and changing needs. There are five levels of cover you can choose from:
Comprehensive cover includes accidental loss or damage cover, third party property damage cover and a range of additional features at no extra cost.
Comprehensive Extras includes all the cover of Comprehensive as well as having a range of different optional covers that you can choose for an extra premium (such as windscreen and window glass cover and cover for a hire car after an event).
Comprehensive Advantages is our top level of cover and provides all the cover of Comprehensive with your optional covers being automatically included.
Fire, Theft & Third Party Property Damage cover includes fire and theft cover, third party property damage cover and a range of additional features at no extra cost.
Third Party Property Damage cover covers legal liability to other people’s property and a range of additional features at no extra cost.
Please refer to the relevant PDS.
Custom paint, Nitro or hydrogen fuel, a petrol turbo or supercharger, or a roll bar, roll cage or racing harness are not covered by your Comprehensive Car Insurance policy.
Any person that you know will drive your car repeatedly should be listed as a driver on your policy.
The exception to this are learner drivers who do not need to be listed on the policy until they get their licence. They will still be covered while driving the car while on their learners and the relevant parts of the PDS will apply to any claim. An excess of $400 will apply (in addition to any other excess) if the learner is driving at the time of an incident.
It is always better to list any person on your policy who will drive your car, as if you don’t it may result in additional excesses, a reduction or refusal of a claim.
Please note: Learner drivers are not covered to drive a Hire Car obtained under your insurance policy. We also do not cover any driver under the age of 25 while driving a High-Performance vehicle.
Please refer to the PDS for more information.
Yes, any person that you know will be driving your either regularly or occasionally should be listed on the policy.
After claim expenses
If your car's stolen or damaged in an incident we will pay up to a total of $1000 towards:
- emergency travel and accommodation if your car's not safe to drive and you're more than 100klm away from home
- emergency repairs to make your car roadworthy or safe so that you can get to your destination or to a repairer
- replacing your personal property such as clothing or electronic and telecommunicaiton devices lost or damaged at the time of the incident.
Note: you need to provide us with all invoices and receipts
Hire car after theft for up to 21 days
We'll cover the reasonable cost of a hire car that meets your needs for up to 21 days following theft, or attempted theft following any approved claim. Conditions apply.
Please note: A hire car cannot be used by learner drivers. Terms and conditions apply, see the PDS for full details
This applies when your car is damaged in a collision with another vehicle driven by an uninsured driver, but only if we agree that you are not at fault, and you give us the name and address of the uninsured driver or their vehicle's registration details.