Frequently Asked Questions
Quickly and easily access your Certificate of Currency via the Suncorp Insurance App. Alternatively, you can request a copy through your My Suncorp account.
If a monthly instalment is overdue, we will let you know and we can cancel your policy by giving you at least 14 days advance notice before the cancellation date.
You can delay your next instalment online for no extra charge by up to 14 days, but you need to ask us to do this at least 10 business days before your debit date. You won’t be able to select ‘Delay next debit’ if you have an overdue payment or if you have already delayed the instalment.
To update your personal details, register for Suncorp online services on our website. Once you’ve logged in, find the applicable policy in the list, click on it and select ‘update details’.
