How to renew your Home, Contents & Landlord Insurance
Update and renew
Update and renew Renew your home, contents or landlord insurance in minutes via your online account and ensure you’re only paying for the cover you need.
Before renewing, you can:
- Review and adjust your amount covered
- Update your level of optional covers
- Choose between annual or monthly payments
Make a payment or quickly renew
Renew your policy without needing to update your details – it's quick, secure and convenient.
Frequently Asked Questions
After the numerous flooding events throughout the country in recent years, it is important that we provide our customers with flood cover even if it is unlikely a flood will occur at their address.
You can easily pay your excess online or in the Suncorp Insurance App.
If any excess(es) applies to your claim, we’ll do one of the following:
- deduct the amount of the excess(es) from any cash payment we make
- require you to pay the amount of the excess(es) to us. We’ll let you know when and how to pay.
If paying directly to us, the easiest way to pay your excess online or in the Suncorp Insurance App.
If you’re unable to pay online, please let us know. We can provide you with alternative payment options such as BPAY or using a debit or credit card over the phone.
You can update your credit card details by logging into My Suncorp (via desktop or mobile) or contacting us.
Your policy number can be found on your certificate of insurance. Can’t find your policy number? Find my policy.
Need something else?
Retrieve a quote and pay Pay a missed instalment Update payment details

