Legal information on the terms and conditions applying to this site, product disclosure statements and family law guidelines under the Banking Code of Practice.

Suncorp Group Privacy Policy

At Suncorp we are committed to ensuring that your personal information is protected.

Online Terms & Conditions

Important information about how we operate and regulate our online sites and online insurance transactions, and how we handle your personal information when you interact with us online.

Banking Code of Practice

On 1 March 2020, Suncorp Metway Limited ABN 66 010 831 722 formally adopted the revised Banking Code of Practice. 

Family Law Guidelines

Guidelines for parties involved in Family Law property proceedings.

Document Downloads

Download Product Disclosure Statements (PDS) or Product Information Documents (PID).

Motor Vehicle Insurance and Repair Industry Code of Conduct

AAI Limited ABN 48 005 297 807 is a signatory to the Motor Vehicle Insurance and Repair Industry Code of Conduct. These are the general processes to follow if you are a Repairer and have a dispute that has been unable to be resolved through discussion with your assessor.

Information on Suncorp Bank's AML/CTF Program

You can download a completed AML/CTF Questionnaire for Correspondent Banking review purposes from this page.

Website Accessibility Statement

Suncorp is committed to website accessibility. This page outlines our current status and our plans for the future.


The U.S. Foreign Account Tax Compliance Act (FATCA) requires certain foreign financial institutions to provide information to the United States Internal Revenue Service (IRS) or other local regulatory bodies (for example, the ATO).

Whistleblower Policy

Our Whistleblower Policy encourages, supports and promotes the reporting of issues where suspected or actual misconduct is observed.

Contact details for service of legal documents for all Suncorp Group entities can be found here.