Suncorp Customers
Login or Registration

After opening an account, you can register for Internet Banking. Head over to ‘Register for Internet Banking’ page to get started. 

You’ll need your TAC (Telephone Access Code), which you should have received when you opened your account. If you don’t have a TAC, contact us and we'll arrange one for you.

It’s a number that’s given to you when you register with Internet Banking. It’s different from your account number and everyone gets a Customer ID. You’ll enter it every time you log in to Internet Banking.

If you don’t have one, you’ll need to register for Internet Banking.

To add an account to Internet Banking, go to ‘Manage My Accounts’, enter in the account or card number, and click ‘Add’. 

To cancel your Internet Banking registration, you’ll need to contact us so we can delete your Internet Banking Customer ID.

Your policy number can be found on your certificate of insurance. Or, you can find it through our online policy finder.

You can track your claim online using our online service tool.

You’ll need to allow up to 24 hours after registering or lodging a claim on select policies until you can view your details online.

For most Suncorp Insurance products, you can renew your policy and pay your annual premium online via our Payments & Renewals page.

Our privacy statement explains how we collect, use, hold and disclose your personal information and who we share it with. We never take your privacy for granted and take the utmost care in protecting your personal information. For full details please view our online terms and conditions.