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Contact Us
For all general enquiries:
Personal Banking: 24 hours, 7 days
Business Banking: Mon-Fri 8:30am-5:30pm
Insurance: Mon-Fri 7am-9pm & Sat-Sun 8am-6pm
Super: Mon-Fri 8am-6pm
Find us
Find your nearest branch, atm & more
Register
Register for Internet Banking, My Insurance Manager, Health Online Services & more
Banking
24 hours, free of charge
New applications
Mon-Fri 8:30am-6pm (AEST)
Suspicious Card Transactions (Debit Cards)
24/7
within Australia 13 11 55
overseas +61 7 3362 1712
Suspicious Card Transactions (Credit Cards)
24/7
within Australia 1300 221 576
overseas +61 2 8225 0926
Existing customers
Mon-Fri 8.30am-5.30pm (AEST)
New business enquiries
Mon-Fri 8.30am-8pm (AEST)
Speak to a Business Manager
Insurance
Health quotes and sales
Mon-Fri 8am-6.30pm (AEST)
Health customer service
Mon-Fri 8am-8.30pm (AEST)
Sat 8am-1pm (AEST)
Quotes & Customer Service
Mon-Fri 8.30am-6.30pm AEST
Sat 9am-4.30pm AEST
Claims
24 hours, 7 days
(Travel Insurance policy holders only)
within Australia 1800 646 279
overseas +61 2 8987 1625
Mon-Fri 9am-5pm
Quotes & Customer Service
Mon-Fri 8.30am-5pm AEST
Claims
Mon-Fri 8:30am-5pm AEST
Fraud Hotline
Super
Everyday Super
Mon-Fri 8am-6pm (AEST)
Brighter Super
Mon-Fri 8am-6pm (AEST)
Everyday Super
Mon-Fri 8am-6pm (AEST)
Brighter Super
Mon-Fri 8am-6pm (AEST)
General
Specific Departments
Compliments, formal complaints & dispute resolution
Media Enquiries
Insurance Council of Australia
Find out more about the General Insurance Code of Practice
Financial Services Council
Find out more about the Life Insurance Code of Practice
Looking for investor and shareholder information?
Service of legal documents
Suncorp Group companies will accept service of legal documents (including subpeonas, writs and garnishee orders) via post or in person.
Post:
The Proper Officer
Court Process Desk
[Name of Suncorp Group company being served]
GPO BOX 1453
Brisbane QLD 4001
In person:
Registered Office
Level 28 Brisbane Square
266 George street
Brisbane, Queensland
Are you experiencing financial difficulty?
Are you experiencing or expecting a period in which you are unable to meet your financial commitments? Here at Suncorp Bank, we're committed to helping you out. Find out more