Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.
Did you know, most common queries can be completed online, saving you time.
Make or track a claim Update my details Pay or renew my policy
I want to contact Suncorp about:
Call us
13 11 55
For specific numbers and operating hours, please select the most relevant product or option above.
Calling from overseas?
Translating and interpreting service available
Extra help and support
We know that everyone's situation and needs will be different. We are committed to looking after your needs with sensitivity, dignity, respect and compassion. Learn more about our extra help and support, including our domestic & family violence policy and financial hardship policy.
Insurance Council of Australia
Find out more about the General Insurance Code of Practice
How to contact us with a complaint
If you experience a problem, are not satisfied with our products or services or a decision we have made, please visit our Customer Relations & Complaints page to access more information.
Financial Services Council
Find out more about the Life Insurance Code of Practice
Service of legal documents
Find out how to contact Suncorp's dedicated point for the service of legal documents.
Life Insurance Code of Practice
Find out more about Suncorp Life’s Commitment to the Life Insurance Code of Practice.