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Contact Us

My Suncorp

Did you know that you can view and manage your Home, Contents, Landlord and Car policies quickly & easily online?

  • View & update your policy details
  • Update your contact details & address
  • Tailor & pay your renewal
  • Update your payment details
  • Access your policy documents
  • Request Certificate of insurance
  • Track the status of a claim

✔ Update your contact details & preferences

✔ Tailor & pay your renewal

✔ Update your payment details

 

General & Life Insurance

13 11 55

For Vehicle, Home & Travel enquiries:

Mon-Fri 7am-9pm AEST

Sat-Sun 8am-6pm AEST

For Life, Income Protection, Funeral & Injury enquiries:

Mon-Fri 8am-8pm AEST

 

 

CTP

 

13 11 60

Mon-Fri 8am-6pm AEST

Sat 8am-1pm AEST

Quotes, sales and customer service

 

 

 

Claims

General & Life Insurance

13 25 24

Vehicle, Home & Travel enquiries:

24 hours, 7 days

Life, Income Protection, Funeral & Injury enquiries:

Mon - Fri 8.30am - 5.30pm AEST

 

CTP

 

13 11 60

Mon - Fri 8.30am - 5pm AEST

 

Insurance Fraud

Fraud Hotline

 

1300 881 725

From overseas

+61 7 3362 1222

Emergency Medical or Travel Assistance

+61 7 3305 7057

24 hours, 7 days (Travel Insurance policy holders only)

From overseas

+ 61 7 3362 1222

Get a quote in a few minutes online

 

› Car Insurance

› Home & Contents

› Motorcycle insurance

› Landlord Insurance

› Travel Insurance

› Life Insurance

› Income Protection

› Funeral Insurance

Make a reverse charges call to Australia.

Call us

Write to us

Register

✔ Access your policy documents

✔ Request Certificate of insurance

✔ Track the status of a claim

✔ Update your contact details & preferences

✔ Tailor & pay your renewal

✔ Update your payment details

 

General & Life Insurance

13 11 55

For Vehicle, Home & Travel enquiries:

Mon-Fri 7am-9pm AEST

Sat-Sun 8am-6pm AEST

For Life, Income Protection, Funeral & Injury enquiries:

Mon-Fri 8am-8pm AEST

 

 

CTP

 

13 11 60

Mon-Fri 8am-6pm AEST

Sat 8am-1pm AEST

Quotes, sales and customer service

 

 

 

Claims

General & Life Insurance

13 25 24

Vehicle, Home & Travel enquiries:

24 hours, 7 days

Life, Income Protection, Funeral & Injury enquiries:

Mon - Fri 8.30am - 5.30pm AEST

 

CTP

 

13 11 60

Mon - Fri 8.30am - 5pm AEST

 

Insurance Fraud

Fraud Hotline

 

1300 881 725

From overseas

+61 7 3362 1222

Emergency Medical or Travel Assistance

+61 7 3305 7057

24 hours, 7 days (Travel Insurance policy holders only)

From overseas

+ 61 7 3362 1222

Get a quote in a few minutes online

 

› Car Insurance

› Home & Contents

› Motorcycle insurance

› Landlord Insurance

› Travel Insurance

› Life Insurance

› Income Protection

› Funeral Insurance

Make a reverse charges call to Australia.

Call us

Write to us

Register

✔ Access your policy documents

✔ Request Certificate of insurance

✔ Track the status of a claim

Login now

Register

Quotes, sales and customer service

General, Life and Health Insurance

13 11 55

Vehicle, Home & enquiries:

8am-10pm AEST, 7 days

Life, Income Protection, Funeral & Injury enquiries:

Quotes and Sales
Mon-Fri 8am-8pm AEST

Customer Service
Mon-Fri 8am-6pm AEST

Health enquiries:

Quotes and Sales
Mon-Fri 8am-6pm AEST/AEDT

Customer Service
Mon-Fri 8am-6pm AEST/AEDT

Travel Insurance

1800 246 045

Quotes & Customer Service
Mon-Fri 8:00am-8:00pm AEST
Sat 9:00am-5:30pm AEST

CTP

13 11 60

Mon-Fri 9:00am-5pm AEST

Barristers Professional Indemnity

1300 308 950

Mon-Fri 8.30am-5pm AEST

From overseas

+61 7 3362 1222

Make a reverse charges call to Australia.

Claims

General & Life Insurance

Vehicle & Home enquiries:

24 hours, 7 days

Life, Income Protection, Funeral & Injury enquiries:

Mon-Fri 8:00am-6:00pm AEST

13 25 24

 

13 11 55

Health Insurance

13 11 55

Mon-Fri: 8am-8:30pm, Sat: 8am-1pm (AEST)

Travel Insurance

 24 hours, 7 days 
(Travel Insurance policy holders only)

1800 646 279 (within Australia) 

+61 2 8987 1625 (overseas)

CTP

13 11 60

Mon-Fri 8:30am-5pm AEST

Barristers Professional Indemnity

1300 888 073

Mon-Fri 8.30am-5pm AEST

From overseas

+61 7 3362 1222

Make a reverse charges call to Australia.

Insurance Fraud

Fraud Hotline

1300 881 725

Get a quote in a few minutes

Car Insurance

Home & Contents

Motorcycle Insurance

Landlord Insurance

Travel Insurance

Life Insurance

Income Protection

Funeral Insurance

Customer Relations

Visit our Customer Relations page to find out how we can help with any questions or complaints you have regarding our service or products.

Customer Relations

Insurance Council of Australia

ICA code of practice badge

Find out more about the General Insurance Code of Practice

Financial Services Council

Find out more about the Life Insurance Code of Practice

Service of legal documents

Contact details for service of legal documents for all Suncorp Group entities can be found here.

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Important Information

1Lifetime new for old car replacement: You must be the first registered owner and your car must have been continuously insured under our Comprehensive Advantages level of cover from within 13 months of your car first being purchased until the time of total loss. We will replace your car with a new one of the same or similar make and model.

215% Multi Policy Discount: Combine 3 or more eligible products with us and you could qualify for a 15% Multi-Policy Discount. T&Cs apply. Refer to the relevant motor or home PED guide for more details. Does not apply to the Roadside Assist portion of your premium.

10% discount can only be applied at New Business or at Renewal when the rated driver is under the age of 25 years. Does not apply to the Roadside Assist portion of your premium.

Insurance is issued by AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance. Please read the relevant Product Disclosure Statement before making any decision regarding this product.

Suncorp Health Insurance

This health insurance is issued by nib health funds limited ABN 83 000 124 381 (nib) a registered private health insurer and is arranged by Suncorp Insurance Ventures Pty Ltd ABN 53 158 182 042 (Suncorp) as an authorised agent of nib, for which Suncorp receives commission.

© Copyright AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance. Registered Office, Level 28, 266 George Street, Brisbane QLD 4000. In accessing Suncorp's site you agree to our Online Terms & Privacy Statement. Please ensure that you read these before accessing the site.

Products and services including banking, superannuation and insurance (including home and car insurance but not life insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank (Suncorp-Metway Ltd ABN 66 010 831 722 ) is only liable for the banking products or services it provides and not the products and services of other companies in the Suncorp Group.

Life insurance is provided by Asteron Life & Superannuation Limited ABN 87 073 979 530, AFSL 229 880 (Asteron). Asteron is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). Suncorp is a distributor of Life Insurance products issued by Asteron. The different entities of TAL and the Suncorp Group are not responsible for, or liable in respect of, products and services provided by the other.