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Contact Us

We're here when you need us!

My Insurance Manager

Did you know that you can view and manage your Home, Contents, Landlord and Car policies quickly & easily online?

  • View & update your policy details
  • Update your contact details & preferences
  • Tailor & pay your renewal
  • Update your payment details
  • Access your policy documents
  • Request Certificate of insurance
  • Track the status of a claim

 Update your contact details & preferences

 Tailor & pay your renewal

 Update your payment details

 

General & Life Insurance

13 11 55

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For Vehicle, Home & Travel enquiries:

Mon-Fri 7am-9pm AEST

Sat-Sun 8am-6pm AEST

For Life, Income Protection, Funeral & Injury enquiries:

Mon-Fri 8am-8pm AEST

 

 

CTP

 

13 11 60

Mon-Fri 8am-6pm AEST

Sat 8am-1pm AEST

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Quotes, sales and customer service

 

 

 

Claims

General & Life Insurance

13 25 24

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Vehicle, Home & Travel enquiries:

24 hours, 7 days

Life, Income Protection, Funeral & Injury enquiries:

Mon - Fri 8.30am - 5.30pm AEST

 

CTP

 

13 11 60

Mon - Fri 8.30am - 5pm AEST

 

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Insurance Fraud

Fraud Hotline

 

1300 881 725

From overseas

+61 7 3362 1222

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Emergency Medical or Travel Assistance

+61 7 3305 7057

24 hours, 7 days (Travel Insurance policy holders only)

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From overseas

+ 61 7 3362 1222

Get a quote in a few minutes online

 

› Car Insurance

› Home & Contents

› Motorcycle insurance

› Landlord Insurance

› Travel Insurance

› Life Insurance

› Income Protection

› Funeral Insurance

Make a reverse charges call to Australia.

u2079_startu2079_endu2079_line
u2080_startu2080_endu2080_line

Call us

Write to us

u2173_startu2173_endu2173_line

Register

 Access your policy documents

 Request Certificate of insurance

 Track the status of a claim

 Update your contact details & preferences

 Tailor & pay your renewal

 Update your payment details

 

General & Life Insurance

13 11 55

u2025_startu2025_endu2025_line

For Vehicle, Home & Travel enquiries:

Mon-Fri 7am-9pm AEST

Sat-Sun 8am-6pm AEST

For Life, Income Protection, Funeral & Injury enquiries:

Mon-Fri 8am-8pm AEST

 

 

CTP

 

13 11 60

Mon-Fri 8am-6pm AEST

Sat 8am-1pm AEST

u2034_startu2034_endu2034_line

Quotes, sales and customer service

 

 

 

Claims

General & Life Insurance

13 25 24

u2043_startu2043_endu2043_line

Vehicle, Home & Travel enquiries:

24 hours, 7 days

Life, Income Protection, Funeral & Injury enquiries:

Mon - Fri 8.30am - 5.30pm AEST

 

CTP

 

13 11 60

Mon - Fri 8.30am - 5pm AEST

 

u2052_startu2052_endu2052_line

Insurance Fraud

Fraud Hotline

 

1300 881 725

From overseas

+61 7 3362 1222

u2063_startu2063_endu2063_line

Emergency Medical or Travel Assistance

+61 7 3305 7057

24 hours, 7 days (Travel Insurance policy holders only)

u2070_startu2070_endu2070_line

From overseas

+ 61 7 3362 1222

Get a quote in a few minutes online

 

› Car Insurance

› Home & Contents

› Motorcycle insurance

› Landlord Insurance

› Travel Insurance

› Life Insurance

› Income Protection

› Funeral Insurance

Make a reverse charges call to Australia.

u2079_startu2079_endu2079_line
u2080_startu2080_endu2080_line

Call us

Write to us

u2173_startu2173_endu2173_line

Register

 Access your policy documents

 Request Certificate of insurance

 Track the status of a claim

Quotes, sales and customer service

General, Life and Health Insurance

Vehicle, Home & enquiries:

Mon-Fri 7am-9pm AEST
Sat-Sun 8am-6pm AEST

Life, Income Protection, Funeral & Injury enquiries:

Mon-Fri 8am-6pm AEST

Health enquiries:

Quotes and sales, Mon-Fri 8:30am-6:30pm AEST
Customer service: Mon-Fri 8:00am-8:30pm, Sat: 8am-1pm AEST

Travel Insurance

Mon-Fri: 8.30am-7.30pm
Sat: 9am-5.30pm

CTP

Mon-Fri 8:45am-5pm AEST

Barristers Professional Indemnity

Mon-Fri 8.30am-5pm AEST

From overseas

Make a reverse charges call to Australia.

Claims

General & Life Insurance

Vehicle & Home enquiries:

24 hours, 7 days

Life, Income Protection, Funeral & Injury enquiries:

Mon-Fri 8am-6pm AEST

Health Insurance

Mon-Fri: 8am-8:30pm, Sat: 8am-1pm (AEST)

Travel Insurance

 24 hours, 7 days 
(Travel Insurance policy holders only)

1800 646 279 (within Australia) 

+61 2 8987 1625 (overseas)

CTP

Mon-Fri 8:30am-5pm AEST

Barristers Professional Indemnity

Mon-Fri 8.30am-5pm AEST

From overseas

Make a reverse charges call to Australia.

Insurance Fraud

Fraud Hotline

Customer Relations

Visit our Customer Relations page to find out how we can help with any questions or complaints you have regarding our service or products.

Customer Relations

Service of legal documents

Contact details for service of legal documents for all Suncorp Group entities can be found here.

Insurance Council of Australia

Find out more about the General Insurance Code of Practice