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Contact Us
We're here when you need us!
My Insurance Manager
Did you know that you can view and manage your Home, Contents, Landlord and Car policies quickly & easily online?
- View & update your policy details
- Update your contact details & preferences
- Tailor & pay your renewal
- Update your payment details
- Access your policy documents
- Request Certificate of insurance
- Track the status of a claim
✔ Update your contact details & preferences
✔ Tailor & pay your renewal
✔ Update your payment details
General & Life Insurance
13 11 55
For Vehicle, Home & Travel enquiries:
Mon-Fri 7am-9pm AEST
Sat-Sun 8am-6pm AEST
For Life, Income Protection, Funeral & Injury enquiries:
Mon-Fri 8am-8pm AEST
CTP
13 11 60
Mon-Fri 8am-6pm AEST
Sat 8am-1pm AEST
Quotes, sales and customer service
Claims
General & Life Insurance
13 25 24
Vehicle, Home & Travel enquiries:
24 hours, 7 days
Life, Income Protection, Funeral & Injury enquiries:
Mon - Fri 8.30am - 5.30pm AEST
CTP
13 11 60
Mon - Fri 8.30am - 5pm AEST
Insurance Fraud
Fraud Hotline
1300 881 725
From overseas
+61 7 3362 1222
Emergency Medical or Travel Assistance
+61 7 3305 7057
24 hours, 7 days (Travel Insurance policy holders only)
From overseas
+ 61 7 3362 1222
Get a quote in a few minutes online
› Car Insurance
› Home & Contents
› Motorcycle insurance
› Landlord Insurance
› Travel Insurance
› Life Insurance
› Income Protection
› Funeral Insurance
Make a reverse charges call to Australia.
Call us
Write to us
Register
✔ Access your policy documents
✔ Request Certificate of insurance
✔ Track the status of a claim
✔ Update your contact details & preferences
✔ Tailor & pay your renewal
✔ Update your payment details
General & Life Insurance
13 11 55
For Vehicle, Home & Travel enquiries:
Mon-Fri 7am-9pm AEST
Sat-Sun 8am-6pm AEST
For Life, Income Protection, Funeral & Injury enquiries:
Mon-Fri 8am-8pm AEST
CTP
13 11 60
Mon-Fri 8am-6pm AEST
Sat 8am-1pm AEST
Quotes, sales and customer service
Claims
General & Life Insurance
13 25 24
Vehicle, Home & Travel enquiries:
24 hours, 7 days
Life, Income Protection, Funeral & Injury enquiries:
Mon - Fri 8.30am - 5.30pm AEST
CTP
13 11 60
Mon - Fri 8.30am - 5pm AEST
Insurance Fraud
Fraud Hotline
1300 881 725
From overseas
+61 7 3362 1222
Emergency Medical or Travel Assistance
+61 7 3305 7057
24 hours, 7 days (Travel Insurance policy holders only)
From overseas
+ 61 7 3362 1222
Get a quote in a few minutes online
› Car Insurance
› Home & Contents
› Motorcycle insurance
› Landlord Insurance
› Travel Insurance
› Life Insurance
› Income Protection
› Funeral Insurance
Make a reverse charges call to Australia.
Call us
Write to us
Register
✔ Access your policy documents
✔ Request Certificate of insurance
✔ Track the status of a claim
Quotes, sales and customer service
Vehicle, Home & enquiries:
Mon-Fri 7am-9pm AEST
Sat-Sun 8am-6pm AEST
Life, Income Protection, Funeral & Injury enquiries:
Mon-Fri 8am-6pm AEST
Mon-Fri: 8.30am-7.30pm
Sat: 9am-5.30pm
Mon-Fri 8:45am-5pm AEST
Mon-Fri 8.30am-5pm AEST
Make a reverse charges call to Australia.
Claims
Vehicle & Home enquiries:
24 hours, 7 days
Life, Income Protection, Funeral & Injury enquiries:
Mon-Fri 8am-6pm AEST
24 hours, 7 days
(Travel Insurance policy holders only)
Mon-Fri 8:30am-5pm AEST
Mon-Fri 8.30am-5pm AEST
Make a reverse charges call to Australia.
Insurance Fraud
Get a quote in a few minutes
Customer Relations
Visit our Customer Relations page to find out how we can help with any questions or complaints you have regarding our service or products.
Or mail us at:
Suncorp
PO Box 1453
Brisbane QLD 4001
NIU, Fraud & Intelligence
Locked Bag 32524
Brisbane QLD 4001
Service of legal documents
Contact details for service of legal documents for all Suncorp Group entities can be found here.
Insurance Council of Australia
Find out more about the General Insurance Code of Practice
