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Did you know that you can view and manage your Home, Contents, Landlord and Car policies quickly & easily online?

View & update your policy details
Update your contact details & preferences
Tailor & pay your renewal
Update your payment details

Access your policy documents
Request Certificate of insurance
Track the status of a claim

✔ Update your contact details & preferences

✔ Tailor & pay your renewal

✔ Update your payment details

General & Life Insurance

13 11 55

For Vehicle, Home & Travel enquiries:

Mon-Fri 7am-9pm AEST

Sat-Sun 8am-6pm AEST

For Life, Income Protection, Funeral & Injury enquiries:

Mon-Fri 8am-8pm AEST

CTP

13 11 60

Mon-Fri 8am-6pm AEST

Sat 8am-1pm AEST

Quotes, sales and customer service

Claims

General & Life Insurance

13 25 24

Vehicle, Home & Travel enquiries:

24 hours, 7 days

Life, Income Protection, Funeral & Injury enquiries:

Mon - Fri 8.30am - 5.30pm AEST

CTP

13 11 60

Mon - Fri 8.30am - 5pm AEST

Insurance Fraud

Fraud Hotline

1300 881 725

From overseas

+61 7 3362 1222

Emergency Medical or Travel Assistance

+61 7 3305 7057

24 hours, 7 days (Travel Insurance policy holders only)

From overseas

+ 61 7 3362 1222

Get a quote in a few minutes online

› Car Insurance

› Home & Contents

› Motorcycle insurance

› Landlord Insurance

› Travel Insurance

› Life Insurance

› Income Protection

› Funeral Insurance

Make a reverse charges call to Australia.

Call us

Write to us

✔ Access your policy documents

✔ Request Certificate of insurance

✔ Track the status of a claim

✔ Update your contact details & preferences

✔ Tailor & pay your renewal

✔ Update your payment details

General & Life Insurance

13 11 55

For Vehicle, Home & Travel enquiries:

Mon-Fri 7am-9pm AEST

Sat-Sun 8am-6pm AEST

For Life, Income Protection, Funeral & Injury enquiries:

Mon-Fri 8am-8pm AEST

CTP

13 11 60

Mon-Fri 8am-6pm AEST

Sat 8am-1pm AEST

Quotes, sales and customer service

Claims

General & Life Insurance

13 25 24

Vehicle, Home & Travel enquiries:

24 hours, 7 days

Life, Income Protection, Funeral & Injury enquiries:

Mon - Fri 8.30am - 5.30pm AEST

CTP

13 11 60

Mon - Fri 8.30am - 5pm AEST

Insurance Fraud

Fraud Hotline

1300 881 725

From overseas

+61 7 3362 1222

Emergency Medical or Travel Assistance

+61 7 3305 7057

24 hours, 7 days (Travel Insurance policy holders only)

From overseas

+ 61 7 3362 1222

Get a quote in a few minutes online

› Car Insurance

› Home & Contents

› Motorcycle insurance

› Landlord Insurance

› Travel Insurance

› Life Insurance

› Income Protection

› Funeral Insurance

Make a reverse charges call to Australia.

Call us

Write to us

✔ Access your policy documents

✔ Request Certificate of insurance

✔ Track the status of a claim

Quotes, sales and customer service

General, Life and Health Insurance

13 11 55

Vehicle, Home & enquiries:

Mon-Fri 7am-9pm AEST
Sat-Sun 8am-6pm AEST

Life, Income Protection, Funeral & Injury enquiries:

Quotes and Sales
Mon-Fri 8am-8pm AEST

Customer Service
Mon-Fri 8am-6pm AEST

Health enquiries:

Quotes and sales, Mon-Fri 8:30am-6:30pm AEST
Customer service: Mon-Fri 8:00am-8:30pm, Sat: 8am-1pm AEST

Travel Insurance

1800 246 045

Mon-Fri: 8.30am-7.30pm
Sat: 9am-5.30pm

CTP

13 11 60

Mon-Fri 9:00am-5pm AEST

Barristers Professional Indemnity

1300 308 950

Mon-Fri 8.30am-5pm AEST

From overseas

+61 7 3362 1222

Make a reverse charges call to Australia.

Claims

General & Life Insurance

13 25 24

Vehicle & Home enquiries:

24 hours, 7 days

Life, Income Protection, Funeral & Injury enquiries:

Mon-Fri 8:30am-5:30pm AEST

Health Insurance

13 11 55

Mon-Fri: 8am-8:30pm, Sat: 8am-1pm (AEST)

Travel Insurance

24 hours, 7 days
(Travel Insurance policy holders only)

1800 646 279 (within Australia)

+61 2 8987 1625 (overseas)

CTP

13 11 60

Mon-Fri 8:30am-5pm AEST

Barristers Professional Indemnity

1300 888 073

Mon-Fri 8.30am-5pm AEST

From overseas

+61 7 3362 1222

Make a reverse charges call to Australia.

Insurance Fraud

Fraud Hotline

1300 881 725

Get a quote in a few minutes

Customer Relations

Visit our Customer Relations page to find out how we can help with any questions or complaints you have regarding our service or products.

Customer Relations

Type of enquiry

Product

To cancel your policy please call 13 11 55

To change your policy please call 13 11 55.

To renew your policy please call 13 11 55.

To lodge a new claim please access Health Online Services or call 13 11 55.

To query an existing claim please access Health Online Services or call 13 11 55.

To discuss your enquiry, please call us on 13 11 55.

Barristers Professional Indemnity insurance cannot be cancelled. By law in every State and Territory in Australia barristers professional indemnity insurance must be maintained in "run off" for seven years after cessation of practice. Your policy automatically provides for run off cover provided you tell us you have ceased to practice. For more information call 1300 308 950 or email sunprorisk@suncorp.com.au

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To have your information reviewed by a consultant, please fill out the following questions to the best of your ability. Providing more information will help us to assist with your enquiry as quickly as possible.

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Or mail us at:

Suncorp
PO Box 1453
Brisbane QLD 4001

NIU, Fraud & Intelligence

Locked Bag 32524
Brisbane QLD 4001

Insurance Council of Australia

Find out more about the General Insurance Code of Practice

Financial Services Council

Find out more about the Life Insurance Code of Practice

Service of legal documents

Contact details for service of legal documents for all Suncorp Group entities can be found here.