How do I register for the Suncorp Insurance App?

First, you’ll need to download the app from your app store. Once it’s downloaded, you can easily register by entering a few bits of information. The exact info you’ll need to enter depends on whether you’re a new or existing customer. If you’re creating a new account, you can register using your full name, email address and postcode. If you’re an existing Suncorp Insurance customer, you can register using your email address and password.

The Suncorp Insurance App

Get your home, car, and life insurance sorted on your mobile phone.

Manage your insurance policy and claims

If you have an eligible policy^#, the Suncorp Insurance App is full of self-service options to make your life easier.

Quickly lodge and track claims.

Receive real-time policy and claim notifications.

View and update your policy details and personal information.

Access your insurance documents.

Make renewal payments - even make a one-off manual payment for a missed monthly instalment.

Be alerted to severe weather conditions at your insured address.

Tips & Support

Want to get the most from your Suncorp Insurance App? We’ve got you sorted.

Ask Scout a question

Scout - Suncorp Insurance App’s clever virtual assistant – is available 24/7. Scout offers help with questions about the app and our insurance products.

You can ask things like "when does my policy expire?" or "what day does my direct debit come out?".

Calendar

Preview a schedule of tasks in progress and get alerts on the go. Great for grabbing your attention for things such as claims, upcoming renewals and more.

Need help?

First, you’ll need to download the app from your app store. Once it’s downloaded, you can easily register by entering a few bits of information.

The exact info you’ll need to enter depends on whether you’re a new or existing customer.

If you’re creating a new account, you can register using your full name, email address and postcode.
If you’re an existing Suncorp Insurance customer, you can register using your email address and password.

You can get in contact with us by dialling 1300 786 277 or by emailing appsupport@suncorp.com.au. Our app support team is available from 8am - 9pm AEDT on weekdays and 8am - 8pm AEDT Saturday and Sunday.

All frequently asked questions about the Suncorp App

View the Suncorp Insurance App terms & conditions

^# The Suncorp Insurance App is not available, or fully available, for all policy types or claim types.

Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.

Google Pay, the Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.

Internet connection is required when using the Suncorp App. Normal data charges from your internet service provider will apply.