Privacy is important especially when you consider the number of ways we communicate and interact these days. We are committed to our privacy obligations and will conduct our business to ensure the protection of your personal information, including sensitive information.

It is important to understand that our companies provide a wide range of financial services and products and our companies may use and disclose your personal information in different ways.

Group Privacy PolicySuncorp Group Privacy Policy (including list of countries)

Suncorp Credit Reporting PolicySuncorp Credit Reporting Policy  (This applies to loan/credit facility customers of Suncorp Bank and Suncorp Metway Advances Corp only)

Credit Reporting BodiesCredit Reporting Bodies (Last updated November 2023)

Updating your Marketing Preferences

Suncorp Banking

Suncorp Insurance


Deposit Customers

Loan/credit facility and Treasury customers

Clear Options credit card customers

Equipment finance customers


Home, Contents, Landlord, Car, Boat, Motorhome and Motorcycle Insurance  Customers

Life Insurance Customers

Queensland CTP Customers

Travel Insurance Customers

Suncorp no longer offers new travel insurance policies.

Suncorp Credit Guard Customers

Suncorp Home Loan Protect Customers

iConnect Home Loan Protect Customers

Barristers Professional Indemnity Insurance Customers

Suncorp Health Insurance

Non-Policy holders involved in a claim

Austbrokers Life Solution Customers

Social media, competitions and general enquiries