Comprehensive Car Insurance
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First Year Online Discount*
Easy claims lodgement - with the award to prove it
Canstar has awarded Suncorp Car Insurance the annual Outstanding Claims Service Award for the 9th consecutive year.
Ways to save on your premium
Low kilometre saving
Applicants who drive fewer than 10,000km a year may be eligible for a reduced premium.
Vary your excess
If you increase your standard excess, you can save on your premium.
Multi policy discount#
Combine any 3 or more eligible policies and get a 15% multi policy discount.
Claims Free Driver Rewards
Claims Free Driver Rewards recognises your years of good driving experience with us.
Our Comprehensive Car Insurance options all come with the added peace of mind of our 24/7 online claims service, flexible payment options and a lifetime guarantee on repairs that we authorise and arrange.
What am I covered for?
Also covered:
After claim expenses
If your car's stolen or damaged in an incident we will pay up to a total of $1000 towards:
- emergency travel and accommodation if your car's not safe to drive and you're more than 100km away from home
- emergency repairs to make your car roadworthy or safe so that you can get to your destination or to a repairer
- replacing your personal property such as clothing or electronic and telecommunication devices lost or damaged at the time of the incident.
Note: you need to provide us with all invoices and receipts.
- 2 year new for old replacement following a total loss1
- After claim expenses
Lifetime repair guarantee
For repairs we authorise, the quality of the materials and workmanship are guaranteed for the life of the car.
Hire car after theft for up to 21 days
We'll cover the reasonable cost of a hire car that meets your needs for up to 21 days following theft covered by your policy.
Please note: A hire car cannot be used by learner drivers.
Terms, exclusions and conditions apply. See the PDS for full details.
Trailer cover
Up to $1,000 for any one incident to cover accidental loss or damage to your trailer when it’s attached to your car or runs out of control after separating from your car while your car is moving.
Tools of trade cover
When your car is damaged in an incident covered by your policy, which is not theft or attempted theft, we will cover your tools of trade for loss or damage in the same incident. When your car is stolen and we have accepted your claim, we will cover your tools of trade for theft but only if the tools are locked in your car or in a locked tool box that is fitted to your car. Limit is up to a total of $1,500 per claim.
Baby capsules and child seats
We cover the costs of replacing your baby capsules and/or child seats stolen or damaged in an incident up to $750 per item.
Optional covers
Need more details? Compare our 3 levels of cover.
Add Suncorp Roadside Assist^ from less than $95 per year with no joining fee.
Only 10 minutes to lodge your car insurance claim
Book an assessment time that best suits you
Track your claim’s progress online
Frequently asked questions
Suncorp Car Insurance is designed to provide you with flexibility to tailor your car cover to best suit your current and changing needs. There are five levels of cover you can choose from:
Comprehensive cover includes accidental loss or damage cover, third party property damage cover and a range of additional features at no extra cost.
Comprehensive Extras includes all the cover of Comprehensive as well as having a range of different optional covers that you can choose for an extra premium (such as windscreen and window glass cover and cover for a hire car after an event).
Comprehensive Advantages is our top level of cover and provides all the cover of Comprehensive with your optional covers being automatically included, some requiring eligibility criteria.
Fire, Theft & Third Party Property Damage cover includes fire and theft cover, third party property damage cover and some additional features at no extra cost.
Third Party Property Damage cover covers legal liability to other people’s property and a range of additional features at no extra cost.
Like all insurances, conditions, limits and exclusions apply. Please refer to the relevant PDS for more details.
Accessories and modifications fitted to your car are included in your policy. If you choose to insure for an amount covered, consider whether the amount you specify to cover your car for is enough to also include the value of the insured accessories and modifications. With Comprehensive and Comprehensive Extras, you can choose the market value* optional cover, and providing we agree to this option, the accessories and modifications will be considered as part of the car when determining the market value of your car at claim time.
We do not insure:
- custom paint
- Nitro or hydrogen fuel
- petrol turbo and supercharger,
- or, roll bar, cage and racing harness.
Please refer to the PDS for more information.
*Market value option is available to new policies purchased on or after 5th August 2021 or renewing policies on or after 8th September 2021.
Any person that you know will drive your car repeatedly should be listed as a driver on your policy.
The exception to this are learner drivers who do not need to be listed on the policy until they get their licence. They will still be covered while driving the car while on their learners and the relevant parts of the PDS will apply to any claim. A standard excess and other applicable excesses apply if the learner is driving at the time of the incident.
It is always better to list any person on your policy who will drive your car, as if you don’t, it may result in an additional excess, a reduction or refusal of a claim. Please note: Learner drivers are not covered to drive a Hire Car obtained under your insurance policy. We also do not cover any driver under the age of 25 while driving a High-Performance vehicle.
Please refer to the PDS for more information.
Yes, any person that you know will be driving your car either regularly or occasionally should be listed on the policy.
Each of Suncorp's insurance products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allows us to put you, the customer, at the centre of our product development and distribution.
Insights and stories
* Any subsequent discounts are applied to the already discounted premium, before government taxes and charges.
^There is no cover for Suncorp Roadside Assist during the first 24 hours of adding the cover. Conditions and limits apply, including fuel value, towing distance and key assistance limits. Replacement battery cost is additional.
1Your car becomes a total loss if it is uneconomical or unsafe to repair, including where the combined repair costs and salvage value are likely to be more than the amount covered by your policy. If your car is a total loss (which includes where your car is stolen and unrecovered after 14 days and we accept your claim for theft), and is less than 2 years old and you're the first registered owner, we'll replace your car with a new one of the same or similar make and model. Eligible customers only.
#15% Multi Policy Discount: Combine 3 or more eligible products with us and you could qualify for a 15% Multi-Policy Discount. Eligible policies are Suncorp Home, Contents, Landlord, Car, Motorcycle, Caravan (including trailer), Motorhome and Boat insurance. Suncorp QLD CTP Insurance counts as an eligible policy, but it cannot be discounted due to government regulations. Discounts do not apply to Suncorp Roadside Assist, Suncorp Insurance Home Assist and Excess-free Glass optional covers. Taxes and charges are not discounted. View full terms and conditions.
Lifetime repair guarantee
For repairs we authorise, the quality of the materials and workmanship are guaranteed for the life of the car.
Trailer cover
Up to $1,000 for any one incident to cover accidental loss or damage to your trailer when it’s attached to your car or runs out of control after separating from your car while your car is moving.
Baby capsules and child seats
We cover the costs of replacing your baby capsules and/or child seats stolen or damaged in an incident up to $750 per item.
Tools of trade cover
When your car is damaged in an incident covered by your policy, which is not theft or attempted theft, we will cover your tools of trade for loss or damage in the same incident. When your car is stolen and we have accepted your claim, we will cover your tools of trade for theft but only if the tools are locked in your car or in a locked tool box that is fitted to your car. Limit is up to a total of $1,500 per claim.
Hire car after a not at fault incident
If you’ve had an incident that’s not your fault, we’ll arrange and pay for you to have a hire car while your car is being repaired. Disclaimer: Conditions apply. Name, address and registration number of the person at fault must be supplied. For more information read the PDS. Please note: A hire car cannot be used by learner drivers. Terms and conditions apply, see the PDS for full details.
Lifetime new for old car replacement
If your car is stolen or damaged in an insured incident and your claim is accepted as a total loss, we’ll replace it with a brand new car of the same make and model (or similar make and model if the same isn’t available), or pay you the cost to replace your car with a new one, no matter how old it gets. This is provided you’re the first registered owner of the car and it’s been insured continuously under our Comprehensive Advantages cover from within 13 months of it first being purchased.
If your car is financed, we’ll need written consent provided to us by the financier before replacing your car.
See the PDS for full details.
After claim expenses
If your car's stolen or damaged in an incident we will pay up to a total of $1000 towards:
- emergency travel and accommodation if your car's not safe to drive and you're more than 100km away from home
- emergency repairs to make your car roadworthy or safe so that you can get to your destination or to a repairer
- replacing your personal property such as clothing or electronic and telecommunication devices lost or damaged at the time of the incident.
Note: you need to provide us with all invoices and receipts.
Windscreen and window glass cover
When the only damage to your car is the windscreen or window glass (including sun roof), we’ll cover the reasonable cost to repair or replace it, without you having to pay an excess for the first claim, if the incident happened during the period of insurance.
Where a chipped windscreen, that has not cracked, can be safely repaired, we'll also cover the cost of one repair without you losing your one excess free claim in the period of insurance.
Hire car after theft for up to 21 days
We'll cover the reasonable cost of a hire car that meets your needs for up to 21 days following theft covered by your policy.
Please note: A hire car cannot be used by learner drivers.
Terms, exclusions and conditions apply. See the PDS for full details.
Suncorp Roadside Assist
Whether it's a flat tyre or a breakdown, if you can't get started, we're here to help.
Available as an optional cover with our 3 levels of Comprehensive cover, Suncorp Roadside Assist gives you confidence when you're on the road.
- 24/7 support, regardless of who's driving
- Unlimited service call-outs across Australia (terms & conditions apply)
- All for a low annual cost, with no extra joining fee.
Disclaimer: There is no cover for Suncorp Roadside Assist during the first 24 hours of adding the cover.