A Hire Car may be available depending on the level of cover you have and the type of claim you make.

• If you have any of our Comprehensive Car Insurance covers, and your car is damaged in an accident which is not your fault and you can provide the name, address and vehicle registration details of the at fault driver, we’ll arrange and pay the reasonable cost of hire car that meets your transport needs. If your car is stolen, we will arrange and pay reasonable cost of a hire car that meets your transport needs for up to 21 days.
• However, if you are at fault, you will only get a Hire Car if you have purchased the optional cover available with our Comprehensive Extras cover or if you are a Comprehensive Advantages policy holder, which automatically includes Hire Car after an event for unlimited days.
• If you have Third Party Property Damage insurance only, and purchased the optional Fire & Theft cover, you can get a hire car following theft for up to 21 days following an approved claim.

Please note: A hire car cannot be used by learner drivers. 

Optional cover benefits are subject to the terms, conditions, limits, and exclusions of the insurance policy. You can’t add optional covers after an incident and have damage or loss covered for that same incident. Optional covers must be added to your policy before the incident you’re claiming for. Please refer to the PDS for more information.

Terms, exclusions and conditions apply. See the PDS for full details.