Do I get a hire car in the event of a claim?

Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

This site will not function correctly without JavaScript enabled.

Please enable JavaScript in your browser.

Do I get a hire car in the event of a claim?

A Hire Car may be available depending on the level of cover you have and the type of claim you make.

If you have any of our Comprehensive Car Insurance covers, and if the claim is not your fault, or your car has been stolen, we’ll arrange and pay for the reasonable cost of the Hire Car.
However, if you are at fault, you will only get a Hire Car if you have purchased the optional cover available with our Comprehensive Extras cover or if you are a Comprehensive Advantages policy holder, which automatically includes Hire Car after an event for unlimited days.
If you have Third Party Property Damage insurance only, and purchased the optional Fire & Theft cover, you can get a hire car following theft for up to 21 days following an approved claim.

Please note: A hire car cannot be used by learner drivers.

Terms, exclusions and conditions apply. See the PDS for full details.

Legal information Privacy Policy Online Terms Cookie & Data Policy Accessibility Sitemap Identify Scams

Products and services including banking, superannuation and insurance are provided by different entities of the Suncorp Group. Suncorp Bank (Suncorp-Metway Ltd ABN 66 010 831 722) is only liable for the banking products or services it provides and not the products and services of other companies in the Suncorp Group.

Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.

This content is current for Car, Motorcycle, Motorhome, Caravan & Trailer, Boat, Home & Contents, Landlord and Strata Insurance policies with a start or renewal date on or after 25 March 2021.

GENERAL INSURANCE
General Insurance (including Home Building, Home Contents, Landlord, Strata, Car, CTP, Motorcycle, Caravan, Motorhome, Boat Insurance, Business Insurance and Barristers Insurance) is issued by AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance.

SUNCORP HEALTH INSURANCE
Suncorp Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib), a registered private health insurer, and is marketed by Platform CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC is an authorised agent of nib and receives commission from nib. Read the policy booklet before buying this insurance.

SUNCORP LIFE INSURANCE
Suncorp Life Insurance products, other than in some circumstances the Redundancy Benefit, are provided by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) which is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL companies are not part of the Suncorp Group. TAL companies use the Suncorp brand under licence from the Suncorp Group. Redundancy Benefit issued on or before 31st March 2020 was offered by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) which is part of the Suncorp Group. New Redundancy Benefit policies and renewals offered from 1st April 2020 are issued by TAL Life. The different entities of TAL and the Suncorp Group of companies are not responsible for, or liable in respect of, products and services provided by the other.

Any advice on this page in connection with the Life products is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV). PV is part of the Suncorp Group and an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260 (TAL Direct). General advice does not take into account your individual needs, objectives or financial situation. Before you decide to buy or to continue to hold a Life Product you must read the relevant Product Disclosure Statement. The Target Market Determination (TMD) for the product is also available.

TAL Life supports and adheres to the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities.

TRAVEL
Insurance issued by AAI Limited ABN 48 005 297 807 trading as Vero Insurance.

COOKIE AND DATA POLICY
We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how Suncorp collects and uses data related to your online activity, and how you can choose to remain anonymous.