Strata Insurance

Insurance for residential buildings, governed by body corporates or owners corporations, that share common property

What is Strata Insurance?

When you own a home that shares common property, you’ll want both your property and the shared property to be covered — and your Home Insurance might not tick all the boxes. That’s why Strata Insurance covers residential buildings within a complex and common areas such as garages, sealed driveways, and swimming pools.

You can also add cover for common contents, such as lawnmowers and washing machines.

Do I need Strata Insurance?

Strata Insurance is a legal requirement and normally the responsibility of the strata title owners, with the cost split between the individual unit owners. If you live in one of the following, chances are you need Strata Insurance.

Townhouse

Unit/Flat

Apartment

Duplex

Insured Incidents

^We do not insure you for bushfire, storm, storm surge, flood or tsunami in the first 72 hours of your policy.
Very limited exceptions apply. Read the PDS for more details.

What does Strata Insurance cover?

Cover Type

Amount

Amount nominated by you

Loss or damage from incidents such as floods*, storms, fires and theft#

Amount nominated by you

Up to $20 million

Up to 10% of the building sum insured and for no longer than 52 weeks

Up to 10% of the building sum insured

Up to $1 million

Up to $10,000 of net costs

Amount nominated by you

Product Disclosure Statement

This is just a summary, for full details of what is and isn't covered please refer to the Strata Insurance Product Disclosure Statement (PDS)

Why choose Suncorp Insurance?

We offer a lifetime repair guarantee

Rest assured, when we repair or rebuild the building, we guarantee the quality of workmanship of the work for the lifetime of the building that we authorise, arrange and pay the builder directly for. 

You can save by paying annually

Save on your premium by choosing to pay annually

24/7 claims service

Making a claim is easy with our 24/7 phone and online claims service

Frequently asked questions

*Actions or movements of the sea and storm surge are not covered (unless the storm surge damage occurs at the same time as damage caused by storm). We don't cover retaining walls or flood damage to mooring poles, jetties, pontoons, other exclusions apply.

#We do not insure you for bushfire, storm, storm surge, flood or tsunami in the first 72 hours of your policy. Very limited exceptions apply. Read the PDS for more details.

Exclusions and limits apply. Read the Product Disclosure Statement before buying this insurance. The Target Market Determination is also available.

Flood

Flood means the covering of normally dry land by water that has escaped or been released from the normal confines of things like a lake, river, reservoir, canal or other natural watercourse.

Actions or movements of the sea or storm surge are not covered. Some things we don't cover are damage to retaining walls, jetties, pontoons and garden borders.

Storm

Storm means a storm, cyclone or severe atmospheric disturbance. It can be accompanied by strong winds, rain, lightning, hail, snow, or dust.

It includes loss or damage caused by a landslide or subsidence within 72 hours of, and directly because of, a storm and not because of erosion, structural fault or design fault.

Riot and civil commotion

An example of a riot, civil commotion or public disturbance event would be damage caused by a violent crowd moving down your street.

It doesn't cover loss or damage caused by someone who had consent to enter the insured address and doesn't cover loss or damage if anyone living at the insured address participated in the disturbance.

Lightning

Lightning, including power surges caused by lightning, will be covered providing a qualified repairer gives written confirmation to show lightning as the cause of loss or damage and the Australian Government Bureau of Meteorology has a record of lightning in the area.

Fire

Loss or damage caused by fire (includes bushfire) and heat, ash, soot and smoke that is a direct result of a fire within 100 metres of the insured address.

It doesn’t include arcing, scorching or cigarette burns unless a fire spreads from the initial burn spot.

Pollution or vapour damage by a home heater or cooking appliance is covered if a fire spreads from the initial source.

If there is a bushfire in your area, we also cover the cost of replacing water in any tank, container, pool, spa and any other storage vessel, even if there is no physical damage to your property. The most we will pay is $1,000.

Theft and burglary

Theft or burglary occurs when someone enters the insured address without your consent and steals or intends to steal items.

We don't cover loss or damage caused by thieves or burglars entering the insured address from common property without signs of forced entry, or loss or damage caused by anyone living at the address.

Explosion

We cover loss or damage caused by an explosion but we don't cover the cost of repairing or replacing the container or tank that exploded.

Earthquake and tsunami

We cover damage that occurs within the first 72 hours following an earthquake or tsunami.

This includes cover for damage caused by a landslide or subsidence within 72 hours of, and directly because of, an earthquake or tsunami. It doesn't cover damage caused by erosion over time or a structural or design fault.

Malicious acts

Malicious acts or vandalism includes things like vandals damaging your letterbox or painting graffiti on your home.

It doesn't include damage caused by someone who lives or is staying at the insured address or who entered the insured address with your consent.

Damage by animal

This covers loss or damage caused by an animal that becomes accidentally trapped inside your home.

We don't cover damage caused by any animal you own or are responsible for, or has been allowed onto the insured address, or damage caused by insects, vermin or rodents (unless the damage they caused is covered under fire or escape of liquid).

Impact

Impact covers damage caused by impact from things like a falling tree, power poles, tv antennas, aircrafts, motor vehicles and even space debris.

It doesn't include damage caused by trees being lopped, felled or transplanted by you or for you.

Escape of liquid

This covers damage caused by liquid leaking, overflowing or bursting from things like your fridge, washing machine, bath (but not shower), toilet, fixed pipes (except agricultural pipes), swimming pool, water main, fixed cooling system or an aquarium.

We do not cover the cost of fixing the leak itself, wear, tear and gradual deterioration or loss or damage as a result of a gradual process of liquid leaking, splashing, dripping or overflowing. See the PDS for more details on what we don't cover.