Covers accidental loss or damage to your car, as well as the cars and property of others caused by the use of your car. So, if you’re in an accident, we’ll help you get back on the road and earning money again ASAP. Great car insurance for Uber drivers, Ola drivers, and other rideshare drivers.
Helps take care of costs
- Cover for accidental loss or damage caused by the use of your car
- Cover for damage caused to your own car in an accident
- Cover for damage caused by theft or attempted theft
Hire car after not-at-fault incidents
Hire car after not-at-fault incidents
We’ll help arrange a hire car after an incident where your car is damaged in an incident covered by your policy and:
- can’t be safely driven or is in for repairs,
- you or the driver of your car had no fault, and
- you’ve provided us with the name and address of the at-fault driver, and the registration number of the at-fault vehicle involved.
This means we’ll cover the reasonable cost of the car using our provider, if they have one available within a reasonable distance of your location. If they don’t, we’ll pay you
- the reasonable cost to hire a car that meets your transport needs, or
- the cost you incur in making alternative travel arrangements.
Keeps you on the road
- Hire car after theft for up to 21 days
- Hire car after not-at-fault incidents
- Optional hire car after any insured event for unlimited days (with Comprehensive Advantages cover only)
- The same insurance cover on your hire car as your own car if we’ve arranged the hire car via our provider.
Offers peace of mind
- Lifetime guarantee on quality of materials and workmanship of repairs that we authorise
- 2 year new-for-old car replacement1
Offers handy optional covers
- Roadside Assist^
- Windscreen and window glass cover
Add Suncorp Roadside Assist^ to a Comprehensive Car policy from less than $95 per year with no joining fee.
Ways to save on Car Insurance
Online discount*
Save money when you get a quote and buy online.
Vary your excess
Reduce your premium payments by agreeing to pay more in excess if you ever make a claim.
Multi-policy discount#
Combine 3 or more eligible policies and save 15% on your premiums.
It’s easy to make a claim
If you’re involved in an accident while out ridesharing, it’s quick and easy to make a claim.
1. Preparation
Grab your policy number (easily done via the Suncorp Insurance App!) and details of the accident.
2. Lodgement
Lodge your claim online anytime. If we need more info we’ll reach out within 2 business days.
3. Assessment
We’ll help get your vehicle assessed and figure out what needs to be done next.
4. Tracking
Track the progress of your claim online at any time.
5. And that’s it!
We’ll let you know the outcome of your claim as soon as possible.
Frequently asked questions
Suncorp Car Insurance is designed to provide you with flexibility to tailor your car cover to best suit your current and changing needs. There are five levels of cover you can choose from:
Comprehensive cover includes accidental loss or damage cover, third party property damage cover and a range of additional features at no extra cost.
Comprehensive Extras includes all the cover of Comprehensive as well as having a range of different optional covers that you can choose for an extra premium (such as windscreen and window glass cover and cover for a hire car after an event).
Comprehensive Advantages is our top level of cover and provides all the cover of Comprehensive with your optional covers being automatically included, some requiring eligibility criteria.
Fire, Theft & Third Party Property Damage cover includes fire and theft cover, third party property damage cover and some additional features at no extra cost.
Third Party Property Damage cover covers legal liability to other people’s property and a range of additional features at no extra cost.
Like all insurances, conditions, limits and exclusions apply. Please refer to the relevant PDS for more details.
Accessories and modifications fitted to your car are included in your policy. If you choose to insure for an amount covered, consider whether the amount you specify to cover your car for is enough to also include the value of the insured accessories and modifications. With Comprehensive and Comprehensive Extras, you can choose the market value* optional cover, and providing we agree to this option, the accessories and modifications will be considered as part of the car when determining the market value of your car at claim time.
We do not insure:
- custom paint
- Nitro or hydrogen fuel
- petrol turbo and supercharger,
- or, roll bar, cage and racing harness.
Please refer to the PDS for more information.
*Market value option is available to new policies purchased on or after 5th August 2021 or renewing policies on or after 8th September 2021.
Yes, we provide cover for cars
- owned, registered, and insured in a private name (the name of an individual) and
- the owner of the car, or a listed driver on the policy, drives the car to provide trips or journeys for passengers for a fee and
- the arrangement is with the car owner or listed driver via a ridesharing platform, website or app.
Taxis, hire cars or cars used in car sharing schemes are not treated as ride-sharing.
*Offer available only for the purchase of a new eligible policy of insurance issued by AAI Limited ABN 48 005 297 807 AFSL 230859 trading as Suncorp Insurance. Discount will be applied upon purchase of the new eligible policy of insurance and subtracted from the price of the premium. If you’re eligible for more than one discount, we apply any subsequent discount to the already discounted premium (usually before adding taxes and charges).
^There is no cover for Suncorp Roadside Assist during the first 24 hours of adding the cover. Conditions and limits apply.
1 Your car becomes a total loss if it is uneconomical or unsafe to repair, including where the combined repair costs and salvage value are likely to be more than the amount covered by your policy. If your car is a total loss (which includes where your car is stolen and unrecovered after 14 days and we accept your claim for theft), and is less than 2 years old and you're the first registered owner, we'll replace your car with a new one of the same or similar make and model. Eligible customers only.
#15% Multi Policy Discount: Combine 3 or more eligible products with us and you could qualify for a 15% Multi-Policy Discount. Eligible policies are Suncorp Home, Contents, Landlord, Car, Motorcycle, Caravan (including trailer), Motorhome and Boat. Suncorp QLD CTP Insurance counts as an eligible policy, but it cannot be discounted due to government regulations Refer to the relevant motor or home Additional Information Guide for more details. Discounts do not apply to Suncorp Roadside Assist, Suncorp Insurance Home Assist and Excess-free Glass optional covers. View full terms and conditions.
What is ridesharing?
Ridesharing is when the owner of a car, or a driver listed on the insurance policy, uses the car to provide trips or journeys for passengers for a fee. The arrangement must be made with the car owner or listed driver via a ridesharing platform, website or app.
Taxis, hire cars, and cars used in car sharing schemes are not treated as ridesharing.
Hire car after not-at-fault incidents
Hire car after not-at-fault incidents
We’ll help arrange a hire car after an incident where your car is damaged in an incident covered by your policy and:
- can’t be safely driven or is in for repairs,
- you or the driver of your car had no fault, and
- you’ve provided us with the name and address of the at-fault driver, and the registration number of the at-fault vehicle involved.
This means we’ll cover the reasonable cost of the car using our provider, if they have one available within a reasonable distance of your location. If they don’t, we’ll pay you
- the reasonable cost to hire a car that meets your transport needs, or
- the cost you incur in making alternative travel arrangements.
Driver Protection Cover
Driver Protection Cover includes up to $1 million in benefits for specific serious injuries to eligible at-fault drivers. It also includes access to a lump sum payment of $5,000 which may help pay for upfront costs like medical and rehabilitation expenses.
After claim expenses
If your car's stolen or damaged in an incident we will pay up to a total of $1000 towards:
- emergency travel and accommodation if your car's not safe to drive and you're more than 100klm away from home
- emergency repairs to make your car roadworthy or safe so that you can get to your destination or to a repairer
- replacing your personal property such as clothing or electronic and telecommunicaiton devices lost or damaged at the time of the incident.
Note: you need to provide us with all invoices and receipts
Hire car after theft for up to 21 days
We'll cover the reasonable cost of a hire car that meets your needs for up to 21 days following theft, or attempted theft following any approved claim. Conditions apply.
Please note: A hire car cannot be used by learner drivers. Terms and conditions apply, see the PDS for full details
Uninsured Drivers
This applies when your car is damaged in a collision with another vehicle driven by an uninsured driver, but only if we agree that you are not at fault, and you give us the name and address of the uninsured driver or their vehicle's registration details.
