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Prepared to weather any storm

Storm season is part of life in Queensland. At Suncorp, we’ve helped keep our home State safe for more than 100 years.

While we can’t control the weather, we can prepare for storms. There are important steps we can all take to make our properties more storm-ready and help keep our families safe.

Support when it matters most

When storms hit, your family’s safety always comes first. Contact 000 in any emergency. Visit Get Ready Queensland and Queensland Disaster Management for access to Local and State Government information, advice and alerts.

After a major storm, our Queensland teams will mobilise. In recent years, Suncorp teams have been among the first on-the-ground in storm-affected areas.

Suncorp teams have helped customers urgently arrange ‘make-safe’ home repairs. We’ve organised temporary accommodation for policy holders whose homes were severely damaged. And we’ve provided cash payments to customers who needed to make emergency purchases. We’re Queenslanders helping Queenslanders. It’s who we are.

Visit the Suncorp Group website to learn how we supported Townsville and North Queensland after 2019’s devastating floods.

Save with the Cyclone Resilience Benefit

Eligible North Queensland customers can save up to 20% on Suncorp home insurance premiums by making their properties more storm ready.#

Find out more

Proudly Protecting the North

Since 2014, Suncorp has been leading the way to improve insurance affordability and risk mitigation in cyclone-prone areas.

Visit the Suncorp Group site to learn more

Storm-ready Home and Contents Insurance

When you live in Queensland, it's important your insurer offers cover for storm and flood. We’ve been helping Queenslanders get back on track with their insurance for over 100 years.

No matter what level of Suncorp Home and Contents Insurance you choose, cover for storms, flood and water damage is automatically included. For full details about what’s covered, check out our Home Insurance Product Disclosure Statement (PDS).

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Are you ready to weather the storm?

Make your home more storm-ready

Stay ahead of the storm this season with this guide to making your home ready for major storms.

Cyclone preparation checklist

Get cyclone ready with this checklist showing what you should do 3 weeks, 3 days and 3 hours in advance.

How to make a claim after a natural disaster

After the storm has passed, what’s the best way forward with replacing or repairing the damage? Find out with this step-by-step guide.

# Eligibility criteria, terms and conditions apply. Find out more.

We do not insure you for bushfire, storm, flood or tsunami in the first 72 hours of your policy. Very limited exceptions apply. Read the PDS for more detail.

Actions or movements of the sea and storm surge are not covered (unless the storm surge damage occurs at the same time as damage caused by storm). Other exclusions apply.

Insurance is issued by AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance. Read the Product Disclosure Statement before buying this insurance. Go to suncorp.com.au for a copy. This advice has been prepared without taking into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it.

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Products and services including banking, superannuation and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group.