Extra help and support

We know that everyone's situation and needs will be different. We are committed to looking after your needs with sensitivity, dignity, respect and compassion. Learn more about our extra help and support, including our domestic & family violence policy and financial hardship policy.

Need to contact us about something else?

See the general Contact page

Live chat opening hours

Mon — Fri 8am — 9pm AEST

Weekends 9am — 5pm AEST