Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

Did you know, most common queries can be completed online, saving you time.

Or you can chat to us online.

Chat online

Live chat opening hours

Mon — Fri 8am — 9pm AEST

Weekends 9am — 5pm AEST

Closed Public Holidays

or


Call us

General Enquiries

13 11 55

8am - 10pm AEST, 7 days

Claims

13 25 24

24 hours, 7 days

For QLD CTP enquiries, please call 13 11 60 (8am - 6pm AEST 7 days a week).


Write to us

Send us an online message in the form below and we will respond within 2 business days.

Easily manage your policy online via My Suncorp 24 hours / 7 days a week.

  • Update your policy details
  • Pay your renewal or update your payment details
  • View and download policy documents
  • Update your personal and contact details

Please note: Not available for Compulsory Third Party (CTP), Motorcycle, Caravan and Strata Insurance policy types.

Login now

Not registered yet?

Register now

Chat to us online to discuss your policy or update your details.

Chat online

Opening hours:

Mon – Fri 8am – 9pm AEST

Weekends 9am – 5pm AEST

Closed Public Holidays

Make a claim online 24 hours / 7 days a week

  • Quick and easy online claims process
  • Make a claim and receive a claim number instantly
  • Upload photos & documents
  • Pay your excess (if applicable)
  • Track your claim from start to finish

Please note: Not available for Third Party Property Damage (Car or Motorcycle), Compulsory Third Party (CTP) or Strata Insurance claims.

Claim online now

Track your existing claim online 24 hours / 7 days a week

  • Track the status of your car insurance claim
  • Pay your excess online
  • View and change your vehicle assessment booking time
  • View details of authorised repairer
  • Upload and download documents related to your claim
  • Chat to a Claims Specialist online

Please note: Not available for Third Party Property Damage (Car or Motorcycle) or Compulsory Third Party (CTP) Insurance claims.

Login now

Not registered yet?

Register now

You can make a payment or renew your policy online 24 hours / 7 days a week.

Pay my renewal

To cancel your policy please call us on

13 11 55

8am - 6pm AEST

Need to contact us about something else?

See the general Contact page

Live chat opening hours

Mon — Fri 8am — 9pm AEST

Weekends 9am — 5pm AEST

Closed Public Holidays

Live chat

Chat to us online now