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Select a product to find the right support

Car & Vehicle

Home & Property

CTP

Looking for Suncorp Bank?

Suncorp Bank is now part of the ANZ Group. To find out more about contacting Suncorp Bank, please visit their website at Suncorpbank.com.au

Skip the call queue

Most queries can be resolved online, without the need to log in or register.

Take control with My Suncorp

We’re sorry you’re thinking of cancelling!

Cancel your car (excluding CTP), home or landlord insurance in your My Suncorp or via the Suncorp app. If you haven’t registered, yet, it’s easy to get started.

Manage your eligible policies, update your details, take care of missed payments, cancel your policy, and much more.

Suncorp Insurance Messaging

Send us a message on the Suncorp Insurance app and you’ll be notified once we respond – provided you have notifications enabled.

Download on the Apple App StoreGet it on Google Play

Find the answers online

Have a question about our insurance products? Find the answers here.

For hearing or speech impaired customers

For customers who have hearing and or speech impairments to make and receive phone calls or who may have difficulty speaking English:

National Relay Service www.relayservice.com.au.

Telephone Typewriter (TTY) Users - call 133 677 and; then ask for 13 11 55.

Speak and Listen Users - call 1300 555 727 and; then ask for 13 11 55.

Internet Relay Users - connect to the NRS website https://internet-relay.nrscall.gov.au/ and; then ask for 13 11 55.

Language, Translation and Interpreting services - connect to Website www.tisnational.gov.au/ Call: 1800 131 450 and; then ask for 13 11 55.

General Enquiries

We’re sorry you’re thinking of cancelling!

Cancel your car (excluding CTP), home or landlord insurance in your My Suncorp or via the Suncorp app. If you haven’t registered, yet, it’s easy to get started.