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Get in touch

Use the form below to discover how we can help with your enquiry

Easily manage your policy online via My Suncorp 24 hours / 7 days a week.

  • Update your policy details
  • Pay your renewal or update your payment details
  • View and download policy documents
  • Update your personal and contact details

Please note: Not available for Compulsory Third Party (CTP), Motorcycle, Caravan and Strata Insurance policy types.

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Chat to us online to discuss your policy or update your details.

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Opening hours:

Mon – Fri 8am – 9pm AEST

Weekends 9am – 5pm AEST

Closed Public Holidays

Make a claim online 24 hours / 7 days a week

  • Quick and easy online claims process
  • Make a claim and receive a claim number instantly
  • Upload photos & documents
  • Pay your excess (if applicable)
  • Track your claim from start to finish

Please note: Not available for Third Party Property Damage (Car or Motorcycle), Compulsory Third Party (CTP) or Strata Insurance claims.

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Track your existing claim online 24 hours / 7 days a week with My Claim Manager

  • Track the status of your claim
  • Pay your excess online
  • Upload and download documents related to your claim
  • Chat to a claims specialist online

Please note: Not available for Strata Insurance claims.

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Not registered yet?

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You can make a payment or renew your policy online 24 hours / 7 days a week.

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Extra help and support

We know that everyone's situation and needs will be different. We are committed to looking after your needs with sensitivity, dignity, respect and compassion. Learn more about our extra help and support, including our domestic & family violence policy and financial hardship policy.

Need to contact us about something else?

See the general Contact page

Live chat opening hours

Mon — Fri 8am — 9pm AEST

Weekends 9am — 5pm AEST

Closed Public Holidays

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