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Our operating hours vary across our insurance products, please check which apply to you.
Thank you for insuring with Suncorp. To make payments and renewals easy we have a few different options available.
Comprehensive Car Insurance
Third Party Car Insurance
Fire & Theft Insurance
All you need is your:
*if your policy is overdue you will not be able to edit the policy before paying
Pay with your bank account using the biller code 655829 and your reference number located next to the BPAY logo on your payment notice/account.
Post
Mail your cheque to:
Suncorp Insurance Payments (GI118)
GPO Box 1453
Brisbane QLD 4001
In Person
Visit your nearest Suncorp branch to pay your insurance over the counter.
Phone
To pay via our automated credit card payment system, call 1300 125 323.
To make amendments including monthly or yearly payment frequency, login to My Suncorp.
Please note: Have your credit card details & policy information on hand when you call.
* If you have Fire, Theft & Third Party Property Damage Cover, this feature only applies when the incident is fire or theft.
1A 'write off' is when we decide that your car is uneconomical, impractical or unsafe to repair. We call this a 'total loss' in the PDS. If your car is stolen and unrecovered after 14 days or a write off, is less than 2 years old and you're the first registered owner, we'll cover the cost to replace it with a new one of the same or similar make and model. Eligible customers only.
2 You must be the first registered owner and your car must have continuously insured under Suncorp Comprehensive Advantages cover from within 13 months of purchase until the time of total loss. A replacement car of similar make and model must be available.
3We will use our provider and only provide a car that meets your needs but only if the provider has a car available and is within a reasonable distance of your location.
415% Multi Policy Discount: Combine 3 or more eligible policies with us and you could qualify for a 15% Multi-Policy Discount. Eligible policies are Suncorp Home, Contents, Landlord, Car, Motorcycle, Caravan (including trailer), Motorhome and Boat. Suncorp QLD CTP Insurance counts as an eligible policy, but it cannot be discounted due to government regulations. Comprehensive Car Insurance also counts as an eligible policy, but the discount does not apply to the Suncorp Roadside Assist optional cover. T&C’s apply. Refer to the relevant motor or home PED guide.
Insurance is issued by AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance. Information provided is general advice only and has been prepared without taking into account any person's particular objectives, financial situation or needs. Please read the relevant Product Disclosure Statement before making any decision regarding this product.
Suncorp Life Insurance products, other than in some circumstances the Redundancy Benefit, are provided by either Asteron Life & Superannuation Limited ABN 87 073 979 530, AFSL 229880 (Asteron) or by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) which are part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL companies are not part of the Suncorp Group. TAL companies use the Suncorp brand under licence.
Redundancy Benefit issued on or before 31st March 2020 was offered by AAI Limited ABN 48 005 297 807, AFSL 230859 (AAI) trading as AAMI which is part of the Suncorp Group. New Redundancy Benefit policies and renewals offered from 1st April 2020 will be issued by Asteron Life &Superannuation Limited, ABN 87 073 979 530, AFSL 229880 (Asteron). The different entities of TAL and the Suncorp Group of companies are not responsible for, or liable in respect of, products and services provided by the other.
Ask Scout, the Suncorp Virtual Assistant
Suncorp Roadside Assist
Whether it's a flat tyre or a breakdown, if you can't get started, we're here to help.
Available as an optional cover with our 3 levels of Comprehensive cover, Suncorp Roadside Assist gives you confidence when you're on the road.
Get Suncorp Roadside Assist free for a year when you purchase a Comprehensive Car Insurance policy before 10 July 2020.
Please note, this offer is only valid for the first year of a new policy. The standard cost of Suncorp Roadside Assist will be added upon policy renewal. T&C’s apply.
