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We’re changing what we ask about your property

Learn how Home & Contents Insurance and Landlord Insurance policies are affected

What’s changed?

We’re using more information we’ve sourced from third parties. This means:

  • if you’re buying a new policy, we won’t ask you as many questions about your property as we used to, and 
  • if you’re renewing an existing policy, there will be fewer details for you to check on your Certificate. 

You’ll see this change in policies commencing on or after 13 May 2022 or renewed on or after 23 June 2022.

What hasn't changed?

We still cover your home or property at the insured address up to your selected sum insured. This includes things like decks, fixed swimming pools, sheds, tennis courts, and fixed water tanks (even though they won’t appear on your Certificate of Insurance). Please refer to your PDS for full details of your cover.

You still need to make sure your cover is right for you, including your sum insured. Refer to the FAQs below to learn more about keeping your sum insured up to date.

Frequently Asked Questions