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I would like a cash settlement for my claim ā am I entitled to one?
You may be entitled to a cash settlement if we are unable to repair or replace your personal items.
Your policy advises we choose how to settle home and contents claims. We will always attempt to put you back into your pre-loss condition utilising our suppliers and repairers. If we are unable to do this or are not in a position to, we will then settle you via cash.