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  1. Home
  2. Insurance
  3. FAQs
  4. General
  5. How do I link, update or delete my card?

How do I link, update or delete my card?

Navigate to the “Managed link cards” screen within the Suncorp Insurance app My Home rewards screen. If you are a first-time customer, you can also link your card through the banner on the Rewards home screen. You will be guided through the secure process of linking, updating, or deleting your credit or debit card(s).

Note: A maximum of 2 cards can be linked.

  • When adding your first card, updating, or adding your second card, it may take up to 24 hours to be able to activate rewards.

Note: If you or your household share a card and it is already linked by the other cardholder you will receive an error and will need to add a different card

  • If you delete a card, you won’t be able to re-link that card for up to 48 hours. If you delete all cards, you are essentially opting out of the program and you will no longer be able to redeem any rewards or see any cashback history. It may take 48 hours for us to process the opt out.
  • The same does not apply if two cards are linked in the program and only one card is deleted.
  • To replace an existing card, please update the card instead of deleting it to avoid delays and loss of cashback history. The same applies to lost or stolen cards.
  • To avoid delays, we recommend adding a new card before deleting an existing card.
  • Cashback won't be honoured if the card is deleted before posting to your bank account.
  • To change your nominated card, you will need to update your existing card or link this as a new card.
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COOKIE AND DATA POLICY
We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how Suncorp collects and uses data related to your online activity, and how you can choose to remain anonymous.

GENERAL INSURANCE

Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.

General Insurance (including Home Building, Home Contents, Landlord, Strata, Car, CTP, Motorcycle, Caravan, Motorhome, Boat Insurance, Business Insurance and Barristers Insurance) is issued by AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance.

SUNCORP HEALTH INSURANCE
Suncorp Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib), a registered private health insurer, and is marketed by Platform CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC is an authorised agent of nib and receives commission from nib. Read the policy booklet before buying this insurance.

SUNCORP LIFE INSURANCE
Suncorp Life Insurance products, other than in some circumstances the Redundancy Benefit, are issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) which is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL companies are not part of the Suncorp Group. TAL Life uses the Suncorp brand under licence from the Suncorp Group. Redundancy Benefit provided on or before 31st March 2020 was issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) which is part of the Suncorp Group. New Redundancy Benefit policies and renewals offered from 1st April 2020 are issued by TAL Life. The different entities of TAL and the Suncorp Group of companies are not responsible for, or liable in respect of, products and services provided by the other.

Any advice on this page in connection with the Life products is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV). PV is part of the Suncorp Group and an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260 (TAL Direct). General advice does not take into account your individual needs, objectives or financial situation. Before you decide to buy or to continue to hold a Life Product you must read the relevant Product Disclosure Statement. The Target Market Determination (TMD) for the product is also available.

TAL Life is proud to have adopted the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities.