Access to Suncorp services over the Christmas holiday period
Some of our retail banking stores and contact centres will be closed over the designated public holidays during the Christmas holiday period. Find more information below on how to access key services at this time.
Find a store
Some of our retail banking stores will be closed over the designated public holidays. Use our Store and ATM locator to find a store and see our Christmas holiday period trading hours.
Find an ATM
Suncorp now provides you with fee-free access rediATMs. In addition, you can use the “big 4” banks’ ATMs fee-free. Use our ATM locator to find a Suncorp/rediATM near you.
Access to change or deposit cash
Our Change Machines, as well as Coin Deposit Machines, are situated in many stores to help you run your business. Use our Store and ATM locator to find your nearest machine.
Access your money whilst on holiday
If you haven’t set up Suncorp Mobile Banking, you can register the Bank App on your phone before you leave. You’ll be able to see your balance and transfer funds more easily whilst away.
Let us know you’re travelling
If you are travelling overseas, call us or send a secure message via Internet or Mobile Banking to let us know what countries you’re visiting, your travel dates and also an alternative contact number in case we need to contact you.
Transferring money and paying Bills
As per Reserve Bank guidelines, Suncorp won’t process any transfers to other banks on national public holidays including Christmas Day, Boxing Day and New Year’s Day. Make sure you keep in mind transfers to other banks may take a little longer around these public holidays. If you need to send money from Suncorp to another bank by Christmas, we recommend – as a minimum – to send your transfers by 5:30pm Wednesday December 20, in order to reach the recipient on time for Christmas.