Home Insurance claims
- Your Suncorp policy number
- Details about when the event occurred and what happened.
- Details of what has been affected e.g. broken window, roof damaged by fallen tree.
- To help speed up your claim, for electrical items please have details about the make and model handy.
If the loss is caused by theft, you should notify the police and obtain a report.
24 hours / 7 days a week
- Takes only 10mins (approx)
- Instant claim number & email confirmation
- Upload photos & documents
- Track your claim progress
Please note: Claim online is not available for Strata Insurance
Suncorp customers can enjoy access to the Suncorp App and the helpful features it offers. It lets you:
- Keep a record of details at the scene of an accident
- Upload photos and documents
- Lodge your claim and receive a claim number instantly
- Track your claim from start to finish