Home Insurance claims
- Your Suncorp policy number
- Details about when the event occurred and what happened.
- Details of what has been affected e.g. broken window, roof damaged by fallen tree.
- To help speed up your claim, for electrical items please have details about the make and model handy.
If the loss is caused by theft, you should notify the police and obtain a report.
Thanks, we'll take it from here
You can track the progress of your claim online or you can speak to someone in our claim centre anytime. If we need to confirm anything, we'll call you.
Repair, replace or payout