Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.
Frequently asked questions about Life Protect Insurance
If you hold another Suncorp Insurance policy, such as car insurance, we’ll apply a 5% discount on your Suncorp Life Insurance premium for the life of the policy.
In addition, if you add another adult to your policy, the youngest person will receive a 5% discount.
No. We calculate your premiums before you answer our health and lifestyle questions, so they will not decrease after completing the Health and Lifestyle section.
If the answers you provide during our life insurance application process put you outside our “standard lives” category, we may not be able to offer you cover.
Suncorp Life Insurance covers you for death and the diagnosis of terminal illnesses with a life expectancy of less than 12 months. This does not include suicide or intentional self-injury in the first 13 months of the cover commencement date for Comprehensive Life Cover.
If eligible, you can select up to $250,000 in Optional Illness Cover. This is a lump sum payment drawn from your main Life Insurance benefit, to assist with medical and out-of-pocket expenses while you’re recovering from certain sicknesses or injuries. You must be 18 to 55 years of age to apply for Optional Illness Cover.
You can choose who you would like to benefit from your life insurance policy after you pass away.
Unfortunately, premium rates are not guaranteed and the cost of providing Life Insurance does increase as you get older. This means your premiums generally increase over time.
When your beneficiaries need to make a claim, they just need to call us on 1800 604 689. We will then discuss some of the details of the claim and send out a claim pack.
Our 30-day cooling off period allows you to cancel within 30 days of us confirming the purchase of your policy.
Find out how Suncorp can help by contacting us.
Yes, but you must be aged between 18 and 60 (inclusive), an Australian and New Zealand Citizen and permanent resident, and residing in Australia at the time of applying for the insurance policy.
COVID-19 Life Insurance
This information is current at 24 March 2020 and may be subject to change.
If you’re an existing Suncorp Insurance customer with Income Protection or Life Protect Insurance, please call 13 11 55 for information on how COVID-19 may affect your cover.
