What is the rewards cashback process?
To access the cashback rewards you must have linked your eligible Visa or Mastercard credit or debit card and meet the eligibility criteria every month.
How to redeem cashback:
- Ensure your eligible card is linked. You only need to do this once unless you update, change, or add a second card. Note that it may take up to 24 hours after linking a card to be able to activate rewards.
- Activate eligible rewards.
- Make an eligible purchase at a participating retailer using your linked Australian Visa or Mastercard credit/debit card. Apple Pay and Google Pay are also eligible if using the linked card.
- Receive cashback to your linked card usually within 14 business days after the transaction.
- Successful cashback will be shown in your linked card’s bank account and will include “Suncorp MyHome rewards”.
Reward Offers expire every month so make sure you check in monthly to activate your rewards and keep an eye on your tasks. You can set diary reminders for each task to help you stay up to date with your home maintenance.