We're on the ground and ready to help.

Please check this page regularly to find the latest locations and opening times to speak to us about your claim.

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your Suncorp My Account or in the Suncorp Insurance App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.

Queensland

Our team is on the ground and ready to support customers impacted by significant weather.

Mobile Disaster Response Hubs

Clifton

Address

85 King St
Clifton QLD 4361

Times

Friday, 28 November 8.30am to 12.00pm

Shailer Park

Address

Suns Cricket Club
Jodie St
Shailer Park QLD 4128

Times

Friday, 28 November 8.30am to 4.00pm

Manly West and surrounding suburbs

Address

Fielders Club
35 Bognor St
Tingalpa QLD 4173

Times

Friday, 28 November 8.30am to 4.30pm

Saturday, 29 November 8.00am to 2.00pm

Monday, 1 December to Friday, 5 December 8.30am to 4.30pm

Saturday, 6 December 8.00am to 2.00pm

Beachmere

Address

Clayton Park
22 Biggs Avenue
Beachmere QLD 4510

Times

Monday, 1 December 8.30am to 4.30pm

Tuesday, 2 December 8.30am to 4.30pm

Bongaree

Address

Bribie Island Recreation Hall
156a First Avenue
Bongaree QLD 4507

Times

Wednesday, 3 December to Friday, 5 December 8.30am to 4.30pm

Local Community Connect

Keperra

Address

Grovely Mitchelton Scout Den
170 Blaker Rd
Keperra QLD 4054

Times

Monday, 1 December to Friday, 5 December 8.30am to 4.00pm

Community Recovery Centre

Bongaree

Address

Bribie Island Recreation Hall
156a First Avenue
Bongaree QLD 4507

Times

Friday, 28 November to Friday, 5 December 9.00am to 4.00pm

Wamuran

Address

Wamuran Sports Complex Hall
84 Campbells Pocket Road
Wamuran QLD 4512

Times

Saturday, 29 November to Friday, 5 December 9.00am to 4.00pm

Please note locations and opening times are subject to change – please refer back to this page for current information.

How you can learn more

Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.

Cash Settlements

Claims Process

Maintaining Your Home

Repairing & Rebuilding Your Home

Temporary Accommodation

Third Parties Offering Claims Services

Who is going to repair my home?

Other ways to stay updated

Suncorp Insurance App

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Download the app

Suncorp My Account

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Not registered?

If you need help getting registered please contact our dedicated app support team.

Call 1300 786 277