We're on the ground and ready to help.

Please check this page regularly to find the latest locations and opening times to speak to us about your claim.

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your Suncorp My Account or in the Suncorp Insurance App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.

ICA Community Consultations

The Insurance Council of Australia (ICA) is hosting community consultations in Casterton to support customers impacted by the hail and storms in October 2024.

Bookings are recommended and can be made via the ICA website.

Casterton

Address

Casterton Town Hall
71 Henty Street
Casterton VIC 3311

Times

Thursday 3 July – 10am to 7pm
Friday 4 July – 8am to 4pm

Register HERE

Please note locations and opening times are subject to change – please refer back to this page for current information.

How you can learn more

Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.

Cash Settlements

Claims Process

Maintaining Your Home

Repairing & Rebuilding Your Home

Temporary Accommodation

Third Parties Offering Claims Services

Who is going to repair my home?

Other ways to stay updated

Suncorp Insurance App

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Download the app

Suncorp My Account

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Login now

Not registered?

If you need help getting registered please contact our dedicated app support team.

Call 1300 786 277