We're on the ground and ready to help

Please check this page regularly to find the latest locations and opening times to speak to us about your claim.

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your Suncorp My Account or in the Suncorp Insurance App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.

New South Wales

Our team and our Disaster Recovery Mobile Hubs are on the ground and ready to help customers impacted by the recent flooding..

Insurance / Recovery Hubs

Maitland

Address

Town Hall
263 High Street
Maitland NSW 2320

Times

Wednesday 28 May – 10am to 6pm

Thursday 29 May – 10am to 6pm

Friday 30 May – 10am to 4pm

Saturday 31 May – 10am to 3pm

Sunday 1 June – 10am to 3pm

Port Macquarie

Address

NEW LOCATION

25 Gore Street
Port Macquarie NSW 2444

Times

Friday 30 May – 10am to 4pm

Saturday 31 May – 10am to 3pm

Sunday 1 June – 10am to 3pm

Taree

Address

Taree Leagues Sports Club

43 Cowper St
Taree NSW 2430

Times

Friday 30 May – 10am to 4pm

Saturday 31 May – 10am to 3pm

Saturday 1 June – 10am to 3pm

Disaster Response Mobile Hubs

Wingham

Address

Farquhar Street

(Opposite Wingham Police Station)

Wingham NSW 2429

Times

Monday 2 June – Wednesday 4 June

10am to 4pm

Wauchope

Address

Wauchope Neighbourhood Centre

4 Tallowood Cresent

Wauchope NSW 2446

Times

Monday 2 June – Thursday 5 June

10am to 6pm

North Shore

Address

North Shore Rural Fire Brigade

351 Shoreline Drive

Riverside NSW 2444

Times

Friday 6 June

10am to 4pm

Please note these locations and opening times are subject to change – please refer back to this page for current information.

How you can learn more

Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.

Cash Settlements

Claims Process

Maintaining Your Home

Repairing & Rebuilding Your Home

Temporary Accommodation

Third Parties Offering Claims Services

Who is going to repair my home?