We're on the ground and ready to help.
Please check this page regularly to find the latest locations and opening times to speak to us about your claim.
Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your Suncorp My Account or in the Suncorp Insurance App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.
Customer Support Team
Our teams are on the ground and ready to support customers impacted by significant weather. Appointments are available and can be booked HERE.
ICA Community Consultations
The Insurance Council of Australia (ICA) is hosting community consultations to support customers impacted by the Victorian Bushfires. Bookings are recommended and can be made HERE.
Please note locations and opening times are subject to change – please refer back to this page for current information.
How you can learn more
Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.
Other ways to stay updated
Suncorp Insurance App
Message your claim manager, live chat with our online claims specialists and upload documents and photos.
Suncorp My Account
Message your claim manager, live chat with our online claims specialists and upload documents and photos.
Not registered?
If you need help getting registered please contact our dedicated app support team.
