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Boat Insurance claims

Need to make a claim or track an existing claim?
It's ok, that's why you have insurance, we're here to help.

What you'll need before claiming

  • Your Suncorp policy number
  • Details about when the event occurred and what happened.
  • Details of other people or vehicles involved.

Please note:

If the loss is caused by theft, you should notify the police and obtain a report.

Make your claim

To lodge your claim you can either call or send us an online message (email) and one of our friendly staff will be there to take care of you.

13 25 24

24 hours / 7 days a week

Send an online message

 

Need to pay your excess? Go to Payments page

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Important Information

#We do not insure you for bushfire, storm, flood or tsunami in the first 72 hours of your policy. Very limited exceptions apply.

1A 'write off' is when we decide that your boat hull, boat motor(s) or boat trailer is uneconomical, impractical or unsafe to repair. We call this a 'total loss' in the PDS.

If your boat hull, boat motor(s) or boat trailer is a write off and less than 2 years old, we will pay what it costs us to replace a new one of the same manufacturer, of the same or similar model, similar specification or the nearest possible match to your boat hull, boat motor(s) or boat trailer. Eligible customers only.

Insurance is issued by AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance. Information provided is general advice only and has been prepared without taking into account any person's particular objectives, financial situation or needs. Please read the relevant Product Disclosure Statement before making any decision regarding this product.

Suncorp Life Insurance products, other than in some circumstances the Redundancy Benefit, are provided by either Asteron Life & Superannuation Limited ABN 87 073 979 530, AFSL 229880 (Asteron) or by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) which are part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL companies are not part of the Suncorp Group. TAL companies use the Suncorp brand under licence. 

Redundancy Benefit issued on or before 31st March 2020 was offered by AAI Limited ABN 48 005 297 807, AFSL 230859 (AAI) trading as AAMI which is part of the Suncorp Group. New Redundancy Benefit policies and renewals offered from 1st April 2020 will be issued by Asteron Life &Superannuation Limited, ABN 87 073 979 530, AFSL 229880 (Asteron). The different entities of TAL and the Suncorp Group of companies are not responsible for, or liable in respect of, products and services provided by the other.