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Boat Insurance claims

Need to make a claim or track an existing claim?
It's ok, that's why you have insurance, we're here to help.

What you'll need before claiming

  • Your Suncorp policy number
  • Details about when the event occurred and what happened.
  • Details of other people or vehicles involved.

Please note:

If the loss is caused by theft, you should notify the police and obtain a report.

Make your claim

To lodge your claim you can either call or send us an online message (email) and one of our friendly staff will be there to take care of you.

13 25 24

24 hours / 7 days a week

Send an online message

 

Need to pay your excess? Go to Payments page

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Important Information

#We do not insure you for bushfire, storm, flood or tsunami in the first 72 hours of your policy. Very limited exceptions apply.

1A 'write off' is when we decide that your boat hull, boat motor(s) or boat trailer is uneconomical, impractical or unsafe to repair. We call this a 'total loss' in the PDS.

If your boat hull, boat motor(s) or boat trailer is a write off and less than 2 years old, we will pay what it costs us to replace a new one of the same manufacturer, of the same or similar model, similar specification or the nearest possible match to your boat hull, boat motor(s) or boat trailer. Eligible customers only.

Insurance is issued by AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance. Information provided is general advice only and has been prepared without taking into account any person's particular objectives, financial situation or needs. Please read the relevant Product Disclosure Statement before making any decision regarding this product.

© Copyright AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance. Registered Office, Level 28, 266 George Street, Brisbane QLD 4000. In accessing Suncorp's site you agree to our Online Terms & Privacy Statement. Please ensure that you read these before accessing the site.

Products and services including banking, superannuation and insurance (including home and car insurance but not life insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank (Suncorp-Metway Ltd ABN 66 010 831 722 ) is only liable for the banking products or services it provides and not the products and services of other companies in the Suncorp Group.

Life insurance is provided by Asteron Life & Superannuation Limited ABN 87 073 979 530, AFSL 229 880 (Asteron). Asteron is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). Suncorp is a distributor of Life Insurance products issued by Asteron. The different entities of TAL and the Suncorp Group are not responsible for, or liable in respect of, products and services provided by the other.