Suncorp X North QLD Cowboys Money Can't Buy Competition Conditions

PARTICIPATION

  1. This competition ("Competition") is conducted by SUNCORP CORPORATE SERVICES PTY LTD ABN 69 074 966 466 trading as Suncorp Insurance (“the Promoter”), of Level 24 Heritage Lanes, 80 Ann Street, Brisbane, Queensland 4000. Please direct any correspondence to suncorpmarketing@suncorp.com.au.
  2. All entry instructions and prize information provided by the Promoter at the point of entry form part of these conditions. By entering, entrants accept these conditions.
  3. The Competition is only open to individuals who: (i) are Australian residents aged 18 years or older at time of entry and (ii) are not directors, management or employees, or their immediate family members, of the Promoter, or its related companies, its agencies, or other companies associated with, or benefiting from, the Competition COWBOYS RUGBY LEAGUE FOOTBALL LIMITED ABN 28 060 382 961 ("Eligible Entrant").
  4. Competition entry commences at 9.00am on Monday 4 August 2025 and closes at 5.00pm on Sunday 17 August 2025 ("Entry Period"). Except as otherwise stated, all times are Brisbane time.

ENTRY

  1. To enter the Competition, an Eligible Entrant must during the Entry Period:
    1. Visit the Suncorp Instagram page at Instagram.com/Suncorp, follow Suncorp, like the competition post and tag a friend in the comments (“Competition Website”)
  2. Entrants may only enter the Competition in their own name. Limit of one entry per person. Any subsequent entry from the same person after the first valid entry is received will be deemed invalid.
  3. Entries must be received by the Promoter during the Entry Period. Entries will be deemed received at the time that all necessary requirements under condition 5 have been met.
  4. Cost of entry via the internet is free, but internet connection and usage rates may apply. Eligible Entrants should obtain details of such costs from their service providers.
  5. The Promoter is not responsible if your mobile device, desktop computer or similar electronic device is not sufficiently capable for the purpose of submitting an entry.
  6. Eligible Entrants must submit their internet entry manually. The Promoter may reject internet entries if there is reasonable evidence that they have been entered using automated entry means or by use of a competition entry service.
  7. The Promoter may with reasonable grounds declare an entry invalid or disqualify any entrant that tampers with the entry process or benefits from such tampering, submits an entry that is incomplete or not in accordance with these conditions, or otherwise acts in a manner that is disruptive, dishonest or calculated to jeopardise the fair and proper conduct of this Competition.
  8. The Promoter reserves the right to require each winner to verify the validity of their entry within a reasonable requested time, including but not limited to their identity and eligibility, and to disqualify any entrant who does not satisfy any entry criteria in these conditions.

DRAW AND PRIZE(S)

  1. All valid entries received during the Entry Period will be entered into the prize draw. The random prize draw will be held at 10.00am on Monday 18 August 2025 at level 24, Heritage Lanes, 80 Ann street, Brisbane, Queensland 4000.
  2. There is one prize to be won. The first valid entry randomly drawn will win the prize. The prize is North Queensland Cowboys Game Day Money Can’t Buy Experience for six (6) guests, plus six (6) Reserved Seat tickets to the NQ Cowboys v Broncos game at Queensland Country Bank Stadium, Townsville on Saturday 30 August 2025. Money Can’t Buy Experiences (before game) will include:
    • Behind-the-scenes tour (duration of up to 90 minutes) to be held by a Recipient personality/former player/executive, of Queensland Country Bank Stadium including dressing rooms, field of play and corporate areas and Recipient Headquarters including high performance centre.
    • Beverages throughout the tour in the Field Club.
    • Engagement with former players/coaches and photo opportunities.
  3. All components of the prize must be taken together and when offered or will be forfeited.
  4. The winner and their companions are responsible for any travel, accommodation and meals (if required) in order to attend this prize and these costs will be at the winner’s own expense.
  5. The Promoter may draw reserve entries in a prize draw and record them in order to use in the instance an invalid entry or ineligible entrant is drawn, or if a prize is not claimed in accordance with these Competition terms (“Reserve Entries”).

PROVISIONS APPLICABLE TO PRIZE(S) GENERALLY

  1. The total prize pool is valued at $2,310 AUD including GST as at 11 July 2025. A prize value is the recommended retail value as provided by the relevant supplier(s). The Promoter takes no responsibility for any variation in a prize’s value due to exchange rate changes or otherwise.
  2. Any additional costs not expressly stated, but which may be incurred in acceptance and use of a prize, are the responsibility of the winner. This includes but is not limited to travel to and from the venue, any additional vehicle options and any other ancillary costs for a travel prize.
  3. No compensation will be payable if a winner is unable to take any element of a prize as stated, or does not satisfy any conditions of use for any element of the prize (including conditions imposed by event organisers or staff, or other prize providers, such as health, behavior, age and safety requirements), for whatever reason (other than when the prize is unavailable, see condition 22). Any part of a prize that is not taken for any reason is forfeited and no compensation will be provided.
  4. If a prize (or part of a prize) is unavailable for any reason outside the Promoter’s control, the Promoter will substitute alternative goods or services of equal or higher value, subject to the approval of any relevant gaming authority, where required. Subject to any applicable law which cannot be excluded, the Promoter accepts no other liability or responsibility for any loss incurred by a winner or any other party if a prize (or part of prize) is unavailable for any reason.
  5. Other than as expressly stated in these conditions, a prize is non-refundable, non-exchangeable, non-replaceable, and non-redeemable for another prize including cash, except at the Promoter’s reasonable discretion and subject to relevant State and Territory legislation.

PRIZE WINNER(S)

  1. The winner(s) will be notified within 2 days of the draw by direct message on Instagram. Suncorp will request a phone number and email for prize delivery.
  2. The prize notification will include instructions as to how the winner is to claim their prize.
  3. The prize(s) will only be awarded following any winner validation and verification that the Promoter reasonably requires.
  4. The name of the winner(s) and their State or Territory of residence will be published on the competition Instagram post which will be pinned to the Suncorp Instagram page by August 30 for a minimum period of 28 days www.instagram.com/suncorp.
  5. Subject, where relevant, to any directions given by a relevant gaming authority, if: (i) a prize is not claimed by a winner or the Promoter has been unable (despite reasonable efforts) to successfully contact the winner on or before Wednesday 20th August 2025 or (ii) a winner is determined by the Promoter to be ineligible to win a prize in accordance with these conditions, the relevant prize will be forfeited and instead awarded to either to another Eligible Entrant from the list of Reserve Entries, or, if required, to another Eligible Entrant in a redraw. Any such redraw will be made from a pool of the remaining Eligible Entrants and will take place at 12pm on Thursday 21st August at the same location as the original draw, with any unclaimed prizes awarded to the next valid entry randomly drawn in descending order of value (if applicable). The name of any resulting reserve winner(s) or redrawn winner(s) and their State or Territory of residence will be published on the competition Instagram post which will be pinned to the Suncorp Instagram page by August 30 for a minimum period of 28 days.
  6. If the prize remains un-won at the end of this Competition, or if a prize winner cannot be found, that information will be published on the competition Instagram post which will be pinned to the Suncorp Instagram page on 31 August 2025 at www.instagram.com/suncorp.
  7. Any resulting reserve winner(s) or redraw prize winner(s) will be notified within 2 days of the redraw by direct message on Instagram.

GENERAL

  1. Nothing in these terms and conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).
  2. If this Competition is not capable of running as planned, or is interfered with or disrupted in any way by unforeseen circumstances outside the Promoter’s control (including by vandalism, power failures, natural disasters, acts of God, weather event, civil unrest, strikes, computer bugs or viruses, tampering or technical failures), the Promoter reserves the right to cancel, terminate, modify or suspend the Competition, or invalidate any affected entries, acting reasonably and to the extent necessary to address the unforeseen circumstances and subject to the approval of any relevant gaming authorities, where required.
  3. Subject to any rights you may have under any applicable law, the Promoter assumes no responsibility for the following, except to the extent caused or contributed to by our own negligence: (i) any error, omission, interruption, or delay in the operation or transmission of any communication sent to (or by) the Promoter or any entrant whether caused by problems with communication networks or lines, computer systems, software or internet service providers, congestion on any carrier network or otherwise; (ii) any theft, destruction or unauthorised access to, or alteration of such communications; (iii) any problem with, or technical malfunction of, any computer system or other equipment used for the conduct of the Competition; or (iv) any delay in delivery (when not directly caused by the Promoter or its supplier), or failure of safe delivery of a prize.
  4. If any dispute arises between you and the Promoter concerning the conduct of this promotion or claiming a prize, the Promoter will, acting reasonably, consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  5. A winner accepts a prize at their own risk. Any tax liability arising as a result of accepting a prize is the responsibility of the winner. Independent financial advice should be sought.
  6. To the full extent permitted by law, the Promoter, its associated companies and agencies and any of their personnel (the "Relevant Parties") exclude all liability for any loss (including any damage, claim, injury, cost or expense) which is suffered or incurred by any Eligible Entrant in connection with the Competition or a prize, including without limitation: (i) any indirect loss such as loss of business or other profits; and (ii) any liability for personal injury or death. To the extent that such liability cannot be excluded by law, it is limited to the minimum allowable by law.
  7. Each entrant completely releases Meta from any and all liability in relation to this Competition, and acknowledges that this Competition is in no way sponsored, endorsed or administered by, or associated with, Meta.

PRIVACY STATEMENT AND MARKETING CONSENT

  1. Entrants’ personal information is collected from entrants by or on behalf of the Promoter to enable the Promoter and its agents to manage, administer and promote the Competition and, where applicable, publicise the winner(s). The personal information may also be provided to persons assisting the Promoter, including prize suppliers and deliverers, marketing agencies and IT providers, and to gaming authorities, media outlets and related companies. The winner’s name will be published on the competition Instagram post which will be pinned to the Suncorp Instagram page at www.instagram.com/suncorp. By participating in the Competition, Eligible Entrants consent to these uses and disclosures of their personal information.
  2. 38. If an Eligible Entrant does not provide the personal information the Promoter requests, the Promoter may not be able to enter them into the Competition. All personal information is handled in accordance with these conditions and the Promoter’s Privacy Policy. Information about how to access or correct the personal information that the Promoter holds about you, or complain, can be found in the Promoter’s Privacy Policy available online at www.suncorpgroup.com.au/about/corporate-governance/privacy-policy.