If my investment property is damaged, can I use my own repairer?
When your claim for loss or damage to the property is covered, we’ll offer you the choice to have a builder from our network to complete the repair or rebuild on a ‘new for old’. Any repair or rebuild authorised by us has a lifetime guarantee meaning the quality of workmanship is guaranteed for the lifetime of your property.
If you decline this offer, you’ll be paid the amount of the assessed quote. But keep in mind this amount may be less than what it would cost you to arrange the repairs or rebuild with your own builder as we are able to secure supplier discounts from within our supplier network, and the lifetime guarantee will not apply.
To learn more, refer to the PDS.