Comprehensive Car Insurance claims
What you need to lodge a claim
- Your Suncorp policy number
- Details about when the event occurred and what happened.
- Details of other people or vehicles involved.
If the loss is caused by theft, you should notify the police and obtain a report.
What can you do online
- Track the status of your Car Insurance claims *
- Pay your excess online by card
- View and change your vehicle assessment booking time
- View details of authorised repairer
- Upload and download documents related to your claim
- View live motor repair progress tracking
- Get updates directly from a Suncorp claim consultants