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Suncorp Insurance Home Assist
OPTIONAL
Sometimes, when an emergency happens you need a helping hand to assist. This is where Suncorp Insurance Home Assist optional cover can provide help to customers who have a Suncorp Home Insurance policy.
What policy provides cover for Suncorp Insurance Home Assist?
What’s covered?
Suncorp Insurance Home Assist is an optional emergency assistance service that provides you with 3 emergency call-outs per policy year when you need urgent assistance from a plumber, electrician, locksmith or carpenter, due to a sudden or unforeseen incident at the home.
This cover is not available for the first 24 hours after it is added to your policy (for an additional premium).
There are some geographical limitations that apply to the availability of cover, along with terms and conditions and other exclusions which you can read about in the Product Disclosure Statement (PDS).
What’s not covered?
Suncorp Insurance Home Assist does not act as a general maintenance or preventative service. For example, it does not cover painting, or replacing light bulbs or tap washers. Also, it is not a disaster response service. There are other limitations and exclusions to this optional coverage, which you can learn more about in the Product Disclosure Statement (PDS).