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Motorcycle Insurance claims

Need to make a claim or track an existing claim?
It's ok, that's why you have insurance, we're here to help.

What you'll need before claiming online

  • Your Suncorp policy number
  • Details about when the event occurred and what happened.
  • Details of other people or vehicles involved.

Please note:

If the loss is caused by theft, you should notify the police and obtain a report.

How to lodge your claim

Claim online now

24 hours / 7 days a week

  • Takes only 10mins (approx)
  • Instant claim number & email confirmation
  • Upload photos & documents
  • Track your claim progress

Mobile App


24 hours / 7 days a week

  • Gather details at the scene
  • Easy checklist format
  • Take & upload photos directly
  • Instant claim number


13 25 24

24 hours / 7 days a week

Thanks, we'll take it from here

You can track the progress of your claim online or you can speak to someone in our claim centre anytime. If we need to confirm anything, we'll call you.


We'll check out your motorcycle to assess the damage. Suncorp insurance customers have access to over 30 assessments centers & 530 recommended repairers

Repair, replace or payout

All sorted, you're back on track.