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Third Party Car Insurance claims

Need to make a claim or track an existing claim?
It's ok, that's why you have insurance, we're here to help.

What you need to lodge a claim

  • Your Suncorp policy number
  • Details about when the event occurred and what happened.
  • Details of other people or vehicles involved.

Please note:

If the loss is caused by theft, you should notify the police and obtain a report.

Make your claim

To lodge your claim, just call us and one of our friendly staff will be there to take care of you.

13 25 24

24 hours / 7 days a week


We'll check out your car to assess the damage. Suncorp insurance customers have access to over 30 assessment centres & 530 recommended repairers.

Repair, replace or payout

All sorted, you're back on track.