If you don’t use the whole amount of your eGift card, you won’t lose access to the remaining funds. We don’t track your spending activity with retailers, so it’s a good idea to update the balance in your Suncorp Benefits eWallet yourself so you don’t lose track. Some retailers will print the balance of your eGift card on the receipt. Some retailers also allow you to check the balance of your eGift card on their website if you forget to the enter the balance at point of sale.

You can update your eGift card balance through the following steps:

1. Go into Suncorp Benefits and select Shop Rewards.
2. Click through to your eWallet in the top right corner, and then select My ePurchases.
3. Find your eGift card, click ‘Update remaining balance’ and enter the new amount.