If you don’t use the whole amount of your gift voucher, you won’t lose access to the remaining funds left. Suncorp doesn’t track your spending activity with retailers, so it’s a good idea to update the balance in your Suncorp Benefits eWallet yourself so you don’t lose track. You can update your gift card balance through the following steps.

1. Go into Suncorp Benefits and select Shop Rewards
2. Click through to your eWallet in the top right corner, and then select My ePurchases
3. Find your gift voucher, click ‘Update remaining balance’ and enter the new amount