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Product Information Documents & Forms

If you are looking for further information on any of our products, you can download them below.

All documents below are in PDF format and require Adobe Reader. Download Adobe Reader

ePayment Code

ePayments Code

Identification Requirements

Identification Requirements and Supporting Documents

Identification - Who can certify ID documents

Product Information Documents

Bank

Personal Transaction / Savings Accounts:

  • Everyday Options Account
  • Everyday Basics Account
  • Everyday Essentials Account
  • eOptions Account
  • Cash Management Account
  • 55 Plus Account
  • Kids Savings Account

Business Accounts:

  • Business Everyday Accounts
  • Business Premium Accounts
  • Business Saver Accounts
  • General Trust Accounts
  • Real Estate Trust Accounts
  • Solicitors Trust Accounts

Business Banking

Wealth Cash Management Account

Term Deposits:

  • Standard Term Deposits
  • Negotiated Term Deposits

Farm Management Accounts

Freedom Access Account 

Home & Personal Lending

Personal Credit Cards

Business Credit Cards

Business Lending

International Trade Finance

Everyday Saver Account

Schedule of Fees and Charges for other Personal accounts

Schedule of Fees and Charges for other Business accounts

Lending Fees and Charges for other Suncorp Bank Home Loans and Packages

Superannuation

Suncorp Everyday Super PDS

Suncorp Everyday Super Product Guide

Suncorp Everyday Super FSG

Suncorp Brighter Super PDS

Suncorp Brighter Super Product guide

Understanding Investment Risk

Suncorp Everyday Super for Business online terms & conditions

Suncorp WealthSmart
Online and Clearing House Facilities
Terms and Conditions Brochure

Self Managed Super Fund Brochure

Useful Personal Banking Forms

NOTE: If you need assistance to help select the appropriate form and/or complete the form, please contact 13 11 55 and ask for Lending or Banking.

Complete this form to open a personal banking account

Complete this form to change the account your loan payment is currently being directly debited from

Complete this form to stop or cancel a Direct Debit being taken from your account

Complete this form to authorise another party to obtain account information over the phone

Complete this form to add or change account signatories on  an existing account

Complete this form to update/change access to a loan if you are a Director of a Company or Trust Account (i.e. change from no access to transactional access)

Complete this form to change the recipients of your account statements (i.e. Change from all parties receiving separate statements to only one, or visa versa)

Complete this form to nominate a Third Party to Operate your accounts.  Third Party to Operate (TPO's) enables someone to act on your behalf in relation to your accounts. (i.e. The person nominated will be able to access, discuss or change your banking products)

Complete this form to cancel a Third Party to Operate authority that enables someone to act on your behalf in relation to your accounts.

Complete this form to report an  ATM discrepancy

Complete this form to appoint a Power of Attorney

Complete this form to remove a Power of Attorney

Complete this form to dispute a Visa Debit transaction.

Please do not use this form to dispute transactions on a lost or stolen card, contact your branch instead.

Complete this form when the correct cash is not dispensed by an ATM.

Complete this form to confirm your Foreign Tax Liability status under CRS and FATCA requirements

Complete this form to confirm your Foreign Tax Liability status under CRS and FATCA requirements

Useful Business Banking Forms

NOTE: If you need assistance to help select the appropriate form and/or complete the form, please contact 13 11 55 and ask for Business Banking.

Complete this form to open a non-personal banking account

Complete this form to add or remove a new authorised owner/person

Complete this form to add or change account signatories on  an existing account

Complete this form to change the account your loan payment is currently being debited from