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Product Information Documents & Forms
If you are looking for further information on any of our products, you can download them below.
All documents below are in PDF format and require Adobe Reader. Download Adobe Reader
Codes
ePayments Code
Banking Code of Practice
Identification Requirements
Identification Requirements and Supporting Documents
Identification - Who can certify ID documents
Product Information Documents
Bank
Personal Transaction / Savings Accounts:
- Everyday Options Account
- Everyday Basics Account
- Everyday Essentials Account
- eOptions Account
- Cash Management Account
- 55 Plus Account
- Kids Savings Account
- Growth Saver Account
Business Accounts:
- Business Everyday Accounts
- Business Premium Accounts
- Business Saver Accounts
- General Trust Accounts
- Real Estate Trust Accounts
- Solicitors Trust Accounts
Business Banking
Wealth Cash Management Account
Term Deposits:
- Standard Term Deposits
- Negotiated Term Deposits
Farm Management Accounts
Freedom Access Account
Home & Personal Lending
Personal Credit Cards
Business Credit Cards
Business Lending
Everyday Saver Account
Schedule of Fees and Charges for other Personal accounts
Schedule of Fees and Charges for other Business accounts
Lending Fees and Charges for other Suncorp Bank Home Loans and Packages
- Suncorp Transit Accident Insurance Cardholders Policy - Prior to 15 December 2015 (PDF, 117KB)
- Suncorp Transit Accident Insurance Cardholders Policy - On or after 15 December 2015 (PDF, 117KB)
- Suncorp Unauthorised Transactions Insurance Cardholders Policy - Prior to 15 December 2015 (PDF, 86KB)
- Suncorp Unauthorised Transactions Insurance Cardholders Policy - On or after to 15 December 2015 (PDF, 118KB)
Credit Card Terms & Conditions
- Terms and conditions for Suncorp Credit Cards (prior to 01 March, 2020) (PDF, 414KB)
- Terms and conditions for Suncorp Credit Cards (from 01 March, 2020) (PDF, 426KB)
- Terms and Conditions for Suncorp Credit Card Rewards and Frequent Flyer Rewards (PDF, 139KB)
- Suncorp Clear Options Credit Card Privacy Statement (PDF, 125KB)
- Credit Assistance Provider Credit Guide (PDF, 42KB)
- Description of Complimentary Credit Card Insurance Cover, Effective from 1 July 2019 (PDF, 329KB)
Credit Card Terms & Conditions
- Credit Assistance Provider Credit Guide (PDF, 42KB)
- Suncorp Clear Options Credit Card Privacy Statement (PDF, 125KB)
- Terms and conditions for Suncorp Credit Cards (prior to 01 March, 2020) (PDF, 414KB)
- Terms and conditions for Suncorp Credit Cards (from 01 March, 2020) (PDF, 426KB)
- Summary of Key Terms (PDF, 83KB)
- Terms and Conditions for Suncorp Business Credit Card Premium and Standard Membership Rewards Program (PDF, 167KB)
Financial Services Guide
Product Information Documents
Terms and Conditions
Product Disclosure Statements
Suncorp Everyday Super PDS
Suncorp Everyday Super Product Guide
Suncorp Brighter Super PDS
Suncorp Brighter Super Product guide
Understanding Investment Risk
Suncorp Everyday Super for Business online terms & conditions
Self Managed Super Fund Brochure
Useful Personal Banking Forms
NOTE: If you need assistance to help select the appropriate form and/or complete the form, please contact 13 11 55 and ask for Lending or Banking.
Complete this form to open a personal banking account
Complete this form to change the account your loan payment is currently being directly debited from
Complete this form to stop or cancel a Direct Debit being taken from your account
Complete this form to add or change account signatories on an existing account
Complete this form to nominate a Third Party to Operate your accounts. Third Party to Operate (TPO's) enables someone to act on your behalf in relation to your accounts. (i.e. The person nominated will be able to access, discuss or change your banking products)
Complete this form to cancel a Third Party to Operate authority that enables someone to act on your behalf in relation to your accounts.
Complete this form to report an ATM discrepancy
Complete this form to appoint a Power of Attorney
Complete this form to remove a Power of Attorney
Complete this form to dispute Multiple Visa Debit transactions.
Please do not use this form to dispute transactions on a lost or stolen card, please call us on 13 11 55 or visit us in Store instead.
Complete this form when the correct cash is not dispensed by an ATM.
Complete this form to confirm your Foreign Tax Liability status under CRS and FATCA requirements
Complete this form to confirm your Foreign Tax Liability status under CRS and FATCA requirements
Arrange for your salary to be deposited to your Suncorp account by completing this form and providing it to your employer
Refer to these handy tips when you start banking with Suncorp.
Useful Business Banking Forms
NOTE: If you need assistance to help select the appropriate form and/or complete the form, please contact 13 11 55 and ask for Business Banking.
Complete this form to open a non-personal banking account
Complete this form to add or remove a new authorised owner/person
Complete this form to add or change account signatories on an existing account
Complete this form to change the account your loan payment is currently being debited from
Complete this form to change Director or Trustee Guarantor in a existing Term Loan or Line of Credit
Complete this form to add an Account Only authority to an existing account or loan
Complete this form to request a Bank Guarantee with a term deposit as security
Complete this form to request a Bank Guarantee with a real property as security
