Maintaining a home

Does contents insurance cover carpets?

8 March 2023

You’ll be glad to know Suncorp Contents Insurance provides cover for carpets and rugs if they’re damaged in an insured event – for example a flood, fire, storm^ or escape of liquid.

Just keep in mind cover limits apply to carpets or rugs that are hand-woven or hand-knotted, but you can choose to increase these for an extra premium.

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Am I covered for accidental damage to my carpet?

Our ‘Accidental damage at home’ option provides cover for knocks, drops and spills that damage your carpet.

The stain from that spilled glass of red refusing to come out? Relax – just make a claim and leave the rest to us. Excess and exclusions apply, so read the PDS for more information.

Are other types of flooring covered by contents insurance?

If you live in a unit, floating wooden floors and lino are covered under your Suncorp Contents Insurance policy, unless they are legally part of the unit building according to relevant state or territory law (e.g. strata legislation). If you live in a strata title building, ask for a copy of the strata building insurance policy to know what you're covered for.

Other types of flooring – like tiles or floating wooden floors –are generally covered under your Home Building Insurance policy.

Making a contents insurance claim

Do you have damaged carpet that needs to be replaced ASAP? Quickly and easily make a claim online or in the Suncorp Insurance App – anywhere, anytime. Here you can upload photos, videos and any other documents relating to your claim, message your claim manager, and more.

Make a claim online

Explore Suncorp Home & Contents Insurance

Not sure what else is covered under Suncorp Home & Contents Insurance? Explore our interactive guide to learn more.

Explore Suncorp visual home & contents insurance guide

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^We do not insure you for bushfire, storm, storm surge, flood or tsunami in the first 72 hours of your policy. Very limited exceptions apply. Refer to the PDS for details.

Insurance issued by AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance. Read the Product Disclosure Statement before buying this insurance. The Target Market Determination is also available.

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