MAINTAINING A HOME

When should I call a plumber?

23 July 2024

Plumbing issues can cause both damage and inconvenience. Knowing when to call a plumber is key to preventing small issues from becoming big problems.

Don’t try to fix an issue yourself – you may just make the problem worse. Professionals know what they’re doing and can provide a certificate that proves the job was done to a professional standard.

If you have a Suncorp Home or Home and Contents Insurance policy, you can choose to add optional Home Assist cover for an extra premium. This provides three excess-free callouts per policy period from a trusted network of tradies, including plumbers, who can assist you in the case of a home emergency¹. Please note that Suncorp Home Assist is only available to you 24 hours after adding the option to a new or existing policy.

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Signs that you should call a plumber

Leaking pipes

Leaking pipes can cause major problems, including water damage and mould growth (which we talk about preventing in this blog). Keep an eye and ear out for damp spots, discolouration, or the distinctive “drip-drip-drip” sound. It’s also worth checking up on your flexi-hoses, too – they may require replacement.

High water bills

While seasonal changes may lead to minor fluctuations, a persistent increase – or usage that you can’t explain – may indicate an underlying plumbing issue such as a hidden leak.

These plumbers usually work a fixed-day on a job site, which means they usually don’t do call outs to fix minor problems outside of working hours.

No water at all

This one is probably the easiest to spot – or to not spot. While the lack of water could be a localised issue, such as a fixture problem, it might also indicate a more significant issue with your water supply.

Hot water issues

Cold showers, while popular among some, aren’t for everyone. Whether it’s due to a faulty hot water system or some other issue, a plumber is well placed to diagnose and sort the issue.

Drainage issues

Slow-draining or clogged drains are not only frustrating, but can lead to more severe issues if left untreated.

Beyond the obvious indicators – overflowing sinks and dripping pipes – another sign of potential drainage problems are odours coming from up from the drain. This may indicate debris build-up, trapped food particles or even sewerage issues.

What kind of plumber do I need?

Understanding the different types of plumbers can help you choose the right professional for your specific needs.

Residential plumbers

Residential plumbers, sometimes called domestic plumbers, are trained in the building of the plumbing network in a new home or home renovation. These plumbers usually work a fixed day on a job site, but can also take call-outs to fix problems outside of standard working hours. Of course, that’s up to the individual plumber.

Commercial plumbers

Commercial plumbers focus on larger-scale plumbing systems found in commercial buildings and businesses, like shopping centres and multi-building universities. These are usually connected to massive industrial equipment, rather than your typical hot water system.

Emergency plumbers

Emergency plumbers are the ones you reach out to for urgent plumbing issues. It’s worth repeating that Suncorp Insurance Home Assist, an optional cover with Suncorp Home Insurance, may be able to help with emergency plumbing issues.

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How much will a plumber cost?

The cost of hiring a plumber can vary depending on the complexity of the job, your location and the plumber's experience. Minor repairs or routine maintenance may incur a lower cost, while extensive repairs or urgent services may be pricier.

Regular maintenance can go a long way towards preventing significant problems, providing peace of mind and preserving the integrity of your home's plumbing infrastructure.

Plumbing is a messy job and water can get into every nook and cranny of your home, damaging your walls, floors and belongings. So, make sure your plumber has public liability insurance before they start work, just in case something goes wrong.