What is the Reserve Bank of Australia (RBA) surcharging standard?
Customers using Visa, Mastercard, EFTPOS and American Express can’t be charged an amount higher than then the merchant’s average cost of accepting that card type.
Under the standard, we’re required to provide our merchants with their average cost of acceptance each month on their statements for the fees we charge. At the end of each financial year, we’re required to provide them with their annual average cost of acceptance for the fees we charge.
For more information about the surcharging standard, visit the Reserve Bank of Australia’s website.