Commonly asked questions
BPay, ATMs, Internet Banking, Mobile payments & more
Getting started, managing your account, flexiRates, Term Deposits & more
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*Osko fast payments can only be made through the Suncorp App and not via other access methods such as Internet Banking and the Suncorp Bank App. Osko fast payments cannot be made from or to the following Suncorp Bank accounts: Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them. Future-dated and recurring payments and Business Payment Credits will not be made as Osko fast payments. Suncorp Bank’s Osko service does not include PayID. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and the Product Information Document applicable to your account.
1FaceID login is available on the iPhone X device only. Please refer to our Mobile Banking terms and conditions before using.
Internet connection is required when using the Suncorp App. Normal data charges from your internet service provider will apply. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc.