Contact Us - Business Banking
We're here to help. Here are several ways to get in touch.
We're here to help. Here are several ways to get in touch.
Suncorp Bank BSB
Choose a product category so we can connect you to the right support.
Calling us sometimes means longer wait times. It’s possible to do these things online:
How can I open a bank account for my business?
What documents or ID do I need to open an account for my business?
Is there a charge for depositing cash at a Suncorp Bank branch?
Mon - Fri, 8am to 5:30pm (AEST)
Calling us sometimes means longer wait times. It’s possible to do these things online:
Mon - Fri, 8am to 5:30pm (AEST)
Calling us sometimes means longer wait times.
It’s possible to do these things online:
report your card as lost or stolen
temporarily lock your Visa Debit card
Mon - Fri, 8am to 5:30pm (AEST)
If you believe your account has been compromised, support is available 24/7
Lost or Stolen Cards
1300 628 578
Overseas: +61 7 3362 1712
Suspicious Credit Card Transactions
1300 221 576
Overseas: +61 7 3362 1712
New customers
Calling us sometimes means longer wait times. It’s possible to do these things online:
Enquire about Merchants & payment solutions
Apply for a Suncorp Bank merchant facility
How do I get my BPAY® details on my invoice system?
Does Suncorp Bank charge for Merchant EFTPOS Stationery?
Existing customers
Merchant stationery order form
Existing customers
EFTPOS & Integrated POS terminals support helpdesk:
Existing customers: 1800 836 055
Open 24 hours 7 days
Virtual POS facilities technical support:
Contact number: 1800 054 990
Mon - Fri, 8am to 5:30pm (AEST)
Contact your Treasury Representative
Call: 1300 55 77 63
Email: treasuryfx@suncorpbank.com.au
Fax: 07 3031 2209
For processing queries, call Treasury Operations 07 3835 5200
Fill in an enquiry form and the nearest Agribusiness Relationship Manager will contact you shortly.
We sometimes experience high call volumes. If your matter isn’t urgent, you could send a Secure Message via Internet Banking.
Mon - Fri, 8am to 5:30pm (AEST)
Write to us
Suncorp Bank
GPO Box 2432
Brisbane
QLD 4001
Choose a product category so we can connect you to the right support.
Calling us sometimes means longer wait times. It’s possible to do these things online:
How can I open a bank account for my business?
What documents or ID do I need to open an account for my business?
Is there a charge for depositing cash at a Suncorp Bank branch?
Mon - Fri, 8am to 5:30pm (AEST)
Calling us sometimes means longer wait times. It’s possible to do these things online:
Mon - Fri, 8am to 5:30pm (AEST)
Calling us sometimes means longer wait times.
It’s possible to do these things online:
report your card as lost or stolen
temporarily lock your Visa Debit card
Mon - Fri, 8am to 5:30pm (AEST)
If you believe your account has been compromised, support is available 24/7
Lost or Stolen Cards
13 11 75
Overseas: +61 7 3362 1712
Suspicious Credit Card Transactions
1300 221 576
Overseas: +61 7 3362 1712
New customers
Calling us sometimes means longer wait times. It’s possible to do these things online:
Enquire about Merchants & payment solutions
Apply for a Suncorp Bank merchant facility
How do I get my BPAY® details on my invoice system?
Does Suncorp Bank charge for Merchant EFTPOS Stationery?
Existing customers
Merchant stationery order form
Existing customers
EFTPOS & Integrated POS terminals support helpdesk:
Existing customers: 1800 836 055
Open 24 hours 7 days
Virtual POS facilities technical support:
Contact number 1800 054 990
Mon - Fri, 8am to 5:30pm (AEST)
Contact your Treasury Representative
Call: 1300 55 77 63
Email:
treasuryfx@suncorpbank.com.au
Fax: 07 3031 2209
For processing queries, call Treasury Operations 07 3835 5200
Fill in an enquiry form and the nearest Agribusiness Relationship Manager will contact you shortly.
We sometimes experience high call volumes. If your matter isn’t urgent, you could send a Secure Message via Internet Banking.
Mon - Fri, 8am to 5:30pm (AEST)
Write to us
Suncorp Bank
GPO Box 1453
Brisbane
QLD 4001
Staying safe online
Our tips and resources can help you stay safe and bank online with confidence.
If you’re experiencing financial difficulty, learn more about your options.
If you have a complaint, compliment or suggestion, our Customer Relations team is here to help.
If we’ve made an error, our top priority is to make it right quickly and fairly.
Suncorp Bank acknowledges the traditional custodians of the land on which we conduct business and pay our respects to Elders past, present and emerging.
© Copyright Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882). Registered office: Level 9, 833 Collins Street Docklands VIC 3008. In accessing Suncorp Bank's site, you agree to our Online Terms & Privacy Statement. Please ensure that you read these before accessing the site.
The SUNCORP brand and Sun Logo are used by Suncorp Bank (Norfina Limited) under licence and Suncorp Bank is not part of the Suncorp Group.
COOKIE AND DATA POLICY
We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how Suncorp Bank collects and uses data related to your online activity, and how you can choose to remain anonymous.
Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statements before you make any decision regarding these products. The Target Market Determination are also available. Copies of historical TMDs for credit card products can be obtained by calling 13 11 75.
Support for non-English speakers
Suncorp Bank offers access to translating and interpreting services in more than 160 languages.
Please call 13 11 75 (or +61 7 3362 1712 from overseas) to request this assistance.