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BANKING

Are you getting the most out of your Visa Debit card?

31 March 2020

Suncorp Bank has worked hard to bring you as many useful and exciting functions for your Visa Debit card as possible – but what’s the point of all that if they’re not being put to good use?* This handy guide is here to highlight some of our favourite functions, as well as help you understand how (and when) to use them so that you’re getting the most out of your Visa Debit card!

Open An Everyday Bank Account Online

Discover what your Visa Debit card can do

Temporarily lock your card

We all know that sinking feeling – you check your wallet, purse or pocket and you can’t find your Visa Debit card anywhere. Did you leave it behind at a café? Has it fallen down behind one of your couch cushions?

While you’re doing a frantic search, you might want to temporarily lock your card to give you peace of mind that if someone finds it before you, they won’t be able to go on any shopping sprees. This can be particularly helpful if you know where it is, but aren’t able to go and collect it right away.

Luckily, we’ve made it super easy to immediately put a temporary lock on your card. All you have to do is log into the Suncorp App, go to Manage Cards, then select the card that you need to lock – you’ll see the option to do so there.

Of course, you can unlock it just as easily using the app after you’ve found your card. Depending on where your card was “hiding”, it can be worth keeping an eye on your transactions for a few days afterwards, in case someone has taken down your card details and is doing some unauthorised spending.

Remember, if you can’t find your card and you think you’ve just misplaced it, give us a call on 13 11 55 and we can organise for your old card to be cancelled and a new card issued to you.

Turning off Visa payWave

Visa payWave has been making waves (no pun intended) in Australia for the last 4 years or so, allowing shoppers to just ‘tap’ their card and instantly make purchases of under $100 (and enter your PIN if making a purchase above $100). Although a convenient option for many, it might not be your cup of tea – which is fine! Or, perhaps you love Visa payWave but just want to temporarily turn it off to get in control of your spending.

Again, you can disable payWave on your Visa Debit card at any time using the Suncorp App. In the same Manage Cards section, select the relevant card, and select the option to turn off ‘Visa PayWave payments’. It’s that simple!

Tracking/monitoring your online spending

The Internet has opened us up to an incredibly convenient way of living – and shopping. Although there’s a lot of good that can come from the boundless options available to us with just a click of a button, sometimes that easy access can make spending a bit too easy, making saving difficult.

If you feel like you’re a bit too trigger-happy with online shopping and your budgeting is taking a hit because of it, you can use the Suncorp App to help get it under control.

Through the App, and by navigating to Manage Cards, you can select the relevant card and choose the option to turn ‘Internet transactions’ off. When off, you won’t be able to use your Visa Debit card to buy anything online or over the phone (including subscriptions and recurring card payments – so make sure you think of those before deactivating this one!).

You can keep it on or off for as long as you want, so your spending (and saving) freedom is completely in your hands.

Spending when overseas

You’ve got your bags packed, passport ready, and holiday mode thoroughly switched on – what else are you missing? Oh that’s right – your spending money! Navigating the whole international currency thing can be a bit tricky.

Fortunately, you can use your Suncorp Bank Visa Debit card overseas just like you would here, at over 100 million locations.^

Avoid foreign currency conversion fees with Suncorp Bank

For Everyday Options and Everyday Essentials account holders with a Suncorp Bank Visa Debit card*, Suncorp Bank has:

  • no foreign currency conversion fees
    and
  • no cash advance fees for withdrawals at ATMs outside of Australia. 

These fee savings are only available to Suncorp Bank Visa Debit cardholders with an Everyday Options or Everyday Essentials Accounts.

What if you’re not travelling?

For added security when you’re at home in Australia, you can easily toggle on and off overseas in-store payments through the Suncorp App.

You can use this function in the same way as the others mentioned above – just log into the App, go to Manage Cards, choose the relevant card, then select to turn ‘Restrict overseas in-store payments’ on or off.

These are just some of the ways that Suncorp Bank works to make your banking experience better and more personalised.

Find out more about Suncorp Bank Everyday Accounts

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*To be eligible for a Suncorp Bank Visa Debit card you must be 16 years of age or older. If not eligible you will receive a Suncorp Bank eftpos card.

^Data sourced from https://usa.visa.com/dam/VCOM/global/about-visa/documents/aboutvisafactsheet.pdf. Data provided to Visa by acquiring institutions and other third parties as of September 30, 2021.

Visa functionality provided by Visa Inc.

Deposit Products are issued by Suncorp-Metway Ltd (“Suncorp Bank”) ABN 66 010 831 722 AFSL No 229882. Please read the Product Information Document (PID) for Personal Deposit Accounts before opening an account. Fees, charges, terms and conditions apply and are available on request.

The information is intended to be of a general nature only and any advice has been prepared without taking into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it. We do not accept any legal responsibility for any loss incurred as a result of reliance upon it – please make your own enquiries.