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Suncorp Secured App

Use the Suncorp Secured App for added security and extra protection when transferring your money with Suncorp Bank.

Two phones showing screens of the Suncorp Secured App

What is the Suncorp Secured App?

The Suncorp Secured App is designed to replace the Physical Security Token. It’s free and easy to use, allowing you to quickly generate a Security Token Code to approve certain bill payments, transfers or changes to your daily transfer limit, no matter where you are or what time of day it is.

Download the Suncorp Secured App

IOS badge having apple logo & text stating download on the app store Google Play button

How do I use the Suncorp Secured App?

It’s easy, simple and free to use the new Suncorp Secured App.

Step 1

Download the Suncorp Secured App from the App Store or Google Play

Step 2

Register with your existing Suncorp Customer ID or email address

Step 3

Use the Suncorp Secured App to generate a Security Token Code when prompted by Internet Banking, the Suncorp Bank App or Suncorp App.

Please note: Activating the Suncorp Secured App will deactivate any existing physical token you currently use. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S., and other countries and regions. App store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

See how the app works

Learn how to use the Suncorp Secured App in our one minute video.

Frequently asked questions

What happens to my Physical Security Token if I register for the Suncorp Secured App?

When you register your details on the Suncorp Secured App, you’ll be asked to enter the Security Token Code from your Physical Security Token one last time.

After that, the Physical Security Token you previously used will be immediately deactivated and you can start using the Suncorp Secured App to quickly and easily generate your codes. If you’d like to safely dispose of the hard token, please take it to your local Suncorp store.

When will I be asked to provide a Security Token Code? 

You’ll be asked to enter a Security Token Code to authenticate certain transactions like changing your daily transfer limit. The new Suncorp Secured App allows you to generate the Security Token Code in a fast and secure way in just a few steps.

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