Suncorp Secured App
Use the Suncorp Secured App for added security and extra protection when transferring your money with Suncorp Bank.
What is the Suncorp Secured App?
The Suncorp Secured App is designed to replace the Physical Security Token. It’s free and easy to use, allowing you to quickly generate a Security Token Code to approve certain bill payments, transfers or changes to your daily transfer limit, no matter where you are or what time of day it is.
Download the Suncorp Secured App
How do I use the Suncorp Secured App?
It’s easy, simple and free to use the new Suncorp Secured App.
Please note: Activating the Suncorp Secured App will deactivate any existing physical token you currently use. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S., and other countries and regions. App store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
See how the app works
Learn how to use the Suncorp Secured App in our one minute video.
Meet extra safe Jim.
He likes extra security with his online banking.
So, as you can imagine, he’s pretty impressed with the new Suncorp Secured App.
Using 2-factor authentication, the app will give you peace of mind when you're making: high value transfers or bpay payments.
You can use it with our new Suncorp app as well as internet banking and mobile banking.
So, how do you use it?
Just download the Suncorp Secured App.
Enter your internet banking or Suncorp app login details.
Register your device.
And start using the Suncorp Secured App to generate a code for your two-factor authentication.
It’s simple, easy, and extremely secure.
And that makes Jim happy.
What happens to my Physical Security Token if I register for the Suncorp Secured App?
When you register your details on the Suncorp Secured App, you’ll be asked to enter the Security Token Code from your Physical Security Token one last time.
After that, the Physical Security Token you previously used will be immediately deactivated and you can start using the Suncorp Secured App to quickly and easily generate your codes. If you’d like to safely dispose of the hard token, please take it to your local Suncorp store.
When will I be asked to provide a Security Token Code?
You’ll be asked to enter a Security Token Code to authenticate certain transactions like changing your daily transfer limit. The new Suncorp Secured App allows you to generate the Security Token Code in a fast and secure way in just a few steps.
If you change your phone or tablet, you can transfer your Suncorp Secured App to your new device by downloading the Suncorp Secured App onto the new device and logging in using your existing Banking Credentials or Suncorp ID. You need to enter the Token Code from your previous device to log in to the Suncorp Secured App on your new device. If you don’t have access to your previous device anymore, please contact us on 13 11 55.
You can only use the Suncorp Secured App on one device, so if you download the app onto a second device and register, that will deactivate the Suncorp Secured App on the first device.