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Suncorp Secured App

Use the Suncorp Secured App for added security and extra protection when transferring your money with Suncorp Bank.

What is the Suncorp Secured App?

The Suncorp Secured App is designed to replace the Physical Security Token. It’s free and easy to use, allowing you to quickly generate a Security Token Code to approve certain bill payments, transfers or changes to your daily transfer limit, no matter where you are or what time of day it is.

Download the Suncorp Secured App

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How do I use the Suncorp Secured App?

It’s easy, simple and free to use the new Suncorp Secured App.

Step 1

Download the Suncorp Secured App from the App Store or Google Play

Step 2

Register with your existing Suncorp Customer ID or email address

Step 3

Use the Suncorp Secured App to generate a Security Token Code when prompted by Internet Banking or the Suncorp App.

Please note: Activating the Suncorp Secured App will deactivate any existing physical token you currently use. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S., and other countries and regions. App store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

How to install the Suncorp Secured App

Frequently asked questions

What happens to my Physical Security Token if I register for the Suncorp Secured App?

If you currently use a Physical Security Token to generate token codes, when you register to use the Suncorp Secured App, your previous Physical Security Token will be immediately deactivated. You can then use the Suncorp Secured App to generate token codes. If you’d like to safely dispose of your Physical Security Token, please take it to your local Suncorp branch.

When will I be asked to provide a Security Token Code? 

You’ll be asked to enter a Security Token Code to authenticate certain transactions like changing your daily transfer limit. The Suncorp Secured App allows you to generate the Security Token Code in a fast and secure way in just a few steps.

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