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Optus data breach

23 September 2022

Suncorp is aware of the recently announced data breach impacting current and former Optus customers. While this data breach has not impacted any Suncorp systems, Suncorp encourages impacted customers to maintain a heightened level of awareness around your banking activity and to contact us immediately if you have any concerns. If you would like assistance with updating any of your banking credentials please call us on 13 11 55

Please visit for information on securing your credit file. 

Please visit for further information on securing your Identity. 

Please visit for further information on scams and Identity theft.

Spotted a scam?

If you receive a suspicious email that appears to have been sent by Suncorp Bank, DON'T click on any links or attachments in the email. If possible, please forward any suspicious emails that appear to have been sent by Suncorp to and then delete it.

Got a question about a specific scam? You may find the answer in our Identify and report scams’ FAQs.

Learn more about investment scams on the Australian Government’s Scamwatch website.

If you’re a Suncorp customer and you think you may have been the victim of a scam, please contact us immediately on 13 11 55.