Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

This site will not function correctly without JavaScript enabled.

Please enable JavaScript in your browser.

Online Security

As people are increasingly relying on online technology to manage their finances, great online security is crucial.

5 steps to staying safe online

Create strong passwords

Protect your privacy

Be aware of scams

Install virus protection software

Backup your computer

Suncorp Secured App

Feel secure wherever you go with the new Suncorp Secured App. A fast, free and safe way to verify Suncorp Bank transactions with a unique Security Token Code generated on your smart phone.

Suncorp Bank partners with Stay Smart Online

Suncorp is committed to making sure your personal and financial information is secure online this festive period. That’s why we’ve partnered with Stay Smart Online to promote Christmas cyber safety, providing tips and insights to help you stay safe online this Christmas.

How we protect your money online

With our comprehensive security measures in place, you can feel confident using Mobile or Internet Banking.

Identify scams at home

Learn about some of the scams you may be targeted by, and how to protect yourself.

Safe banking tips

How to bank safely using Internet Banking, Mobile Banking, your cards, and statements.

Protecting your computer

Learn how to protect your computer against computer viruses.

Security glossary

Definitions of commonly used online security terms.

We're here to help

Call us

Mon - Fri 8am - 10pm

Sat – Sun 8am – 6pm

(AEST/AEDT)

Call us on 13 11 55

Visit us

Send us an enquiry

McAfee® Multi Access is offered by McAfee. Please visit McAfee Support for any installation or product related questions.

Apple, iPhone and App Store are trademarks of Apple Inc.

Google Play and the Google Play logo are trademarks of Google Inc.

Legal information Privacy policy Cookie & data policy Accessibility Sitemap

© Copyright Suncorp-Metway Ltd ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882 (“Suncorp Bank”). Registered office: Level 28, 266 George Street, Brisbane Qld 4000. In accessing Suncorp's site you agree to our Online Terms & Privacy Statement. Please ensure that you read these before accessing the site.

Products and services including banking, superannuation and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group.

Got a Question?

Ask Scout, the Suncorp Virtual Assistant