How we protect your money online
We’re committed to protecting your personal information and providing a safe banking environment for you.
Suncorp Online Protection Guarantee
Our safety measures
We have 24-hour real time detection capability and a dedicated Financial Crimes team who utilise advanced forms of technology to protect our customers from potential cases of fraud. We also work closely with the Australian Cyber Security Centre (ACSC). The ACSC brings cyber security capabilities from across the Australian Government together into a single location. It is the hub for private and public collaboration and information sharing to combat cyber security threats.
You can also download the Suncorp Secured App which is a fast, free and convenient way to generate a Security Token Code from your mobile phone to enable certain banking transactions and to provide further security to access Internet Banking.
Our partners in security
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