Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.

Transition your regular banking to Suncorp

Let us help you simplify your new account set up by importing information that you have stored with your other banks, such as payees and billers, you can also download a summary of direct debits, direct credits and active regular transfers. 

How to get started

step 1

Make sure you have Suncorp Internet Banking.

step 2

Once logged in to Internet Banking, navigate to the Suncorp Account Switching self-service tool.

step 3

You are then able to download a report, and save the details of regular billers and payees that you’d like to import into Internet Banking. Credit Card numbers cannot be imported.

Things to know

The self-service tool provides a 95-day summary of all Direct Debits, Direct Credits and Active Regular Transfers from accounts you select that you hold at other banks.

This tool does not re-establish any regular transfers for you and any instructions with other institutions will not be cancelled with this tool.

If you’d like us to support you with switching regular payments on your behalf (either to or from Suncorp) you can let us know.

Transitioning Your Banking Help & Support

Frequently Asked Questions

Frequently Asked Questions

What do we mean by regular transfers?

The Account Switching self-service tool helps you identify regular transfer made from your old bank account, including:

  • Direct Credits – Salary, rental income, Government payments, dividend payments
  • Direct Debits – Phone, gym, electricity, gas
  • Regular Payments – Rent, loan repayments, savings, internal and external transfers between accounts
  • BPAY® payments – Rates, electricity, other bills

Deposit Products are issued by Suncorp-Metway Ltd (“Suncorp Bank”) ABN 66 010 831 722 AFSL No 229882. Fees, charges, terms and conditions apply and are available on request.

BPAY and BPAY View are trademarks of BPAY Pty Ltd ABN 69 079 137 518. BPAY facilities are issued by Suncorp-Metway Ltd ABN 66 010 831 722 to approved applicants.

View the Account Switching Self-Service Terms and Conditions.