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Moving your banking to Suncorp

Simplify your new Suncorp account set up with our Account Switching tool. You can import information that you have stored with other banks, such as the details of payees and billers, directly into Suncorp Internet Banking. You can also download a summary of direct debits, direct credits and active regular transfers you may have with other banks.

How to get started

step 1

Once you have opened your Suncorp account, log in to Suncorp Internet Banking. If you don’t currently use Internet Banking, registration is easy!

step 2

To navigate to the Suncorp Account Switching tool, scroll down at the bottom of your listed bank accounts and click on the import payees and billers section.

step 3

Follow the prompts to import your payee and biller details directly into Suncorp Internet Banking. You can also download a report summarizing your direct debits, credits and regular transfers. Credit card numbers can’t be imported.

Things to know

The self-service tool provides a 95-day summary of all direct debits, direct credits and active regular transfers from accounts you select that you hold at other banks.

This tool does not re-establish or cancel any regular transfers or any instructions you previously had with other institutions.

If you’d like us to support you with switching regular payments on your behalf (either to or from Suncorp) you  can let us know.

Transitioning Your Banking Help & Support

Frequently Asked Questions

Frequently Asked Questions

What do we mean by regular transfers?

The Account Switching self-service tool helps you identify regular transfers made from your old bank account, including:

  • Direct credits, such as salary, rental income, government payments and dividend payments.
  • Direct debits, such as phone bills, gym membership payments and utility bills.
  • Regular payments, such as rent, loan repayments, savings, and internal and external transfers between accounts.
  • BPAY® payments, such as rates and utility bills.

Deposit Products are issued by Suncorp-Metway Ltd (“Suncorp Bank”) ABN 66 010 831 722 AFSL No 229882. Fees, charges terms and conditions apply and are available on request. Account Switching Self-Service Terms and Conditions can be viewed here.