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 All Using Our Services FAQs

You can find details for your active PayID, including which account it’s linked to, by using the Suncorp App:​

  • Log in and tap on the ‘cog wheel’ at the top left corner of the Banking page.​ 
  • Tap ‘PayID’ and then select your PayID for more details. ​

If your PayID details aren’t there or they are incorrect, please get in touch with us or head to a Suncorp branch.

Commonly asked questions

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Products and services including banking and insurance (including home and car insurance) are provided by separate companies in the Suncorp Group. Suncorp Bank is only liable for the banking products or services it provides and not the products and services of the other companies in the Suncorp Group. Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statements before you make any decision regarding these products. The Target Market Determination are also available. Copies of historical TMDs for credit card products can be obtained by calling 13 11 55.