What if I change or close the email address or mobile number I have as a PayID or I change my name?
Please contact us immediately to close your PayID if you no longer own or have authority to use the email address or mobile number you created as a PayID, or if you change your name or any other information connected to your PayID changes.
You can also close your PayID via the Suncorp App:
- Log into the Suncorp App and click on the ‘cog wheel’ at the top left corner of the Banking page.
- Select ‘PayID’ and then tap on the PayID you want to close.
- Tap the ‘Close PayID’ button near the bottom of the PayID Details screen.