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The Suncorp App
Get your home, car, life and money all sorted on your mobile phone.
Best Innovation in Customer Experience
Australian Banking Innovation Awards 2019
What can I do with the Suncorp App?
Mobile Banking
Get fast, secure and easy access to your money, wherever you go. Transfer money, pay bills, make payments and loads more in the Suncorp App.
Transfer money in under a minute with fast payments*
Easily set or reset your Debit Card PIN
Set up Apple Pay with your Suncorp Visa Debit and EFTPOS cards
Log in securely with a 4 digit PIN, Touch ID or Face ID1
Temporarily lock your Visa Debit card if it’s been lost or stolen
Know what, where and how much you’re spending with Suncorp Dollar Tracker
Manage your Insurance Policy
If you have an eligible policy, you can update your addess or pay your car or home insurance renewal with the Suncorp App. The app is full of self-service options to make your life easier.
See all your insurance policies in one place
Update your policy details
Make and track claims with alerts
Access your insurance documents via the app
Find, add and manage all your eligible products from:
Eligbile Customers
Suncorp customers with a eligible policy or account can sign-up and save on everyday items
Discounts with Suncorp Benefits3
If you want to save some cash, eligible customers can take advantage of Suncorp Benefits via the Suncorp App. Enjoy discounts of up to 15% off eGift cards from major retailers. You can quickly access and manage your eGift cards through the Suncorp App
Discounts on everyday purchases like groceries and fuel
Save on clothes, electronics, entertainment and travel
Shop and save whilst on the go with the Suncorp App
Tools & Services
Home tools and services
Connect with a range of services to manage and maintain your home. Find a tradie for home repairs, or get help sorting out your home move.
Car tools and services
Find tools, resources and products to assist with researching and buying your next car, financing your purchase and maintaining your vehicle.
Keep track of your spending with the Suncorp Dollar Tracker
Manage your spending money across connected Suncorp Bank accounts, such as your Everyday Options Account and Business Accounts.
Security
Secure banking 24/7
Suncorp Bank applies a range of security measures to keep your personal information safe. We use security options such as real time fraud monitoring, secure encryption, and 2-factor authentication. For extra security on your device, you can access your account with a security token.
Fingerprint
You can securely log in to the Suncorp App using Fingerprint ID or Touch ID for Android and Apple devices.
Face ID
For ease of use, you can login to your device using facial recognition (Face ID) on your iPhone X and other eligible devices.
2-factor authentication
Add an extra layer of security for piece of mind. To protect higher risk transactions, utilise our Suncorp Secured App when transferring your money with Suncorp Bank. This generates a code every 60 seconds to verify your transactions.
24/7 fraud monitoring
Suncorp Bank monitors your money against fraudulent activities, 24/7. We have a security guarantee for unauthorised transactions made on your accounts, as long as you’ve complied with the Terms and Conditions , as always!
Tips & Support
Want to get the most from your Suncorp App? We’ve got you sorted. Whether you have a question about our products, or just want to stay connected to your money, the app manages your money, your way.
Need help?
First, you’ll need to download the app from your app store. Once it’s downloaded, you can easily register by entering a few bits of information.
The exact info you’ll need depends on whether you’re a new or existing customer.
You can easily reset your PIN or password from within the app.
The Suncorp App uses a range of security features including real-time fraud detection, security encryption and multi-factor authentication.
Looking for information about the Mobile App?
* Osko fast payments can only be made via the Suncorp App to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution, and not via other access methods such as Internet Banking or the Suncorp Bank App. Osko fast payments cannot be made from or to Passbook accounts, General Trust Accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (Qld, NSW) and Solicitor’s Trust Accounts (Qld) but can be made to them. Future-dated and recurring payments and Business Payment Credits will not be made as Osko fast payments. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.
1 FaceID login is available on the iPhone X device only. Please refer to our Mobile Banking terms and conditions before using.
2 If you cannot see all of your Suncorp Benefits activity please ensure you link ALL of your Suncorp products in the Suncorp app.
3 The Reward and Recognition program ("Suncorp Benefits") is being operated by Loyalty Corp Australia Services Pty Ltd ABN 39 615 958 873 (Loyalty Corp). To register for Suncorp Benefits you must hold a current eligible personal policy or an eligible personal product or service from one of the brands in the Suncorp Network brand. Purchase limits apply to each individual retailer. Full Terms and Conditions are available here. Use of Suncorp Benefits is subject to the operator’s privacy policy Apple, iPhone and App Store are trademarks of Apple Inc. registered in the U.S., and other countries and regions. Google Play and the Google Play logo are trademarks of Google Inc.
# Correct as at May 23, 2019
Banking products are issued by Suncorp-Metway Ltd ABN 66 010 831 722 (“Suncorp Bank”). Eligibility criteria, conditions and fees apply and are available on request. Please read the relevant Product Information Document before making any decision about this product. Contact us for a copy.
Internet connection is required when using the Suncorp App. Normal data charges from your internet service provider will apply. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc.
Sequences shortened and scenes simulated. Rewards screen image is illustrative only.
Suncorp MyStyle Life Insurance, health and small business commercial loan bank account customers are excluded from rewards, unless they hold another eligible product.
Eligbile Customers
Suncorp customers with a eligible policy or account can sign-up and save on everyday items
